ICS AI Ltd

Account Manager

ICS AI Ltd

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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Salary

💰 £60,000 - £70,000 per year

About the role

  • Manage existing accounts as single point of commercial contact
  • Coordinate with delivery team for change requests and new contract phases
  • Develop and maintain comprehensive account plans
  • Work closely with Customer Success Manager for project updates and reviews
  • Ensure timely renewal completion and customer satisfaction
  • Bring in new business sellers for expansion opportunities
  • Utilise and promote generative AI tools to increase productivity

Requirements

  • Strategic account management experience (4 years)
  • Commercial awareness to identify opportunities and strong negotiation skills
  • Relationship building skills to serve as trusted advisor
  • Collaborative approach to work effectively with Customer Success and delivery teams
  • Market insight to understand customer landscapes and competitive positioning
  • Communication excellence for meetings and strategic discussions
  • Technology proficiency, particularly with generative AI tools
  • Degree in Business, Sales, Marketing, or related field (desired)
Benefits
  • Flexible and remote working options
  • Enhanced pension scheme (5% employer contribution)
  • 25 days of holiday plus bank holidays
  • £1,200 annual work-from-home allowance
  • Private healthcare package (Vitality)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
strategic account managementnegotiation skillsmarket insightcustomer landscape analysis
Soft Skills
relationship buildingcollaborationcommunication excellence