Icon Health

Bilingual

• Answering, screening, and directing incoming calls, taking messages, and handling voicemail inquiries.
• Booking, canceling, and rescheduling patient appointments.
• Collecting and updating demographic and insurance information, verifying patient eligibility, and registering new patients.
• Processing referrals, preparing and scanning medical records, and performing data entry.
• Acting as a liaison between patients, medical staff, and other departments.
• Other Duties as assigned

Bilingual Inbound/Outbound Telephone Associate

Associate

• Perform initial orthopedic telehealth visits including but not limited to diagnosis, ordering imaging, and referring patients for in person care when appropriate.
• Perform in office injections 2-3 days per week
• Build trust with patients through empathy, knowledge, experience, and shared decision making
• Communicate and collaborate with physical therapists, physicians, and other members of the Icon clinical team
• Create the patient’s personalized treatment plan and along with your dedicated care coordinator, determine next steps and navigate the patient through the journey
• Participate in Icon product enhancement through feedback on the current technology platform

Orthopedic Physician Associate

Controller

• Core Accounting & Compliance – AP, AR, GL, payroll, GAAP compliance, audit liaison, tax/regulatory filings.
• Financial Planning & Analysis – Budgeting, forecasting, cash flow management, variance analysis, KPI tracking.
• Strategic Partnering & Leadership – Support business cases (growth, acquisitions, partnerships), advise CEO/board, implement systems, drive continuous improvement.
• Oversee all accounting operations, including accounts payable, accounts receivable, general ledger, payroll, and financial reporting.
• Develop and implement financial policies, procedures, and internal controls to ensure accuracy and compliance with GAAP and other regulatory requirements.
• Prepare and present monthly, quarterly, and annual financial statements to the executive team and board of directors.
• Lead the budgeting process, working closely with department heads to develop accurate and realistic budgets that align with company goals.
• Manage cash flow and forecasting to ensure the company has the financial resources to meet its obligations and growth targets.
• Analyze variances between actuals and budget, providing insights and recommendations for corrective actions.
• Provide financial insights and analysis to support strategic decision-making, including new product launches, market expansion, and potential partnerships.
• Assist in developing and evaluating business cases for investments, acquisitions, and other growth opportunities.
• Collaborate with the CEO and leadership team to set financial goals and KPIs, tracking progress and making adjustments as necessary.
• Coordinate annual audits and act as the primary liaison with external auditors.
• Ensure compliance with all financial regulations, tax filings, and reporting requirements.
• Maintain up-to-date knowledge of industry trends, regulations, and best practices.
• Evaluate and implement accounting systems and tools to streamline processes, improve accuracy, and support scalability as the company grows.
• Drive continuous improvement initiatives in financial reporting, budgeting, and operational efficiency.

Bilingual Inbound/Outbound Telephone Associate

Orthopedic Physician Associate

Financial Controller