Icon Health

Bilingual

• Support the Icon Orthopedic PA or NP in executing a patient’s treatment plan
• Direct patient contact via text/email/phone
• Completion of administrative tasks in multiple digital platforms
• Build trust with patients with an empathetic attitude
• Communicate and collaborate with external office staff and Icon clinical team
• Prioritize the patient experience navigating MSK care journey
• Complete tasks as directed by clinician in a fast-paced environment

Bilingual Care Coordinator, Vietnamese, Spanish

• As a member of the Clinical Team, you will be responsible for supporting the Icon Orthopedic PA or NP in the execution of a patient’s treatment plan.
• This will involve both direct patient contact via text/email/phone as well as administrative task completion in multiple digital platforms.
• You will become the right hand person of the Clinician and a trusted advocate for the patient.
• Build trust with patients with an empathetic attitude and working knowledge of healthcare.
• Communicate and collaborate with external office staff as well as other members of the Icon clinical team.
• Prioritize the patient experience navigating their MSK care journey with unparalleled customer service.
• Complete tasks as directed by clinician in a fast-paced environment.

Bilingual Care Coordinator, Vietnamese, Spanish

Bilingual Care Coordinator – Vietnamese, English