Accountant

• Prepare for and participate in monthly revenue meetings and review of monthly revenue which consists of analytical review of monthly revenue trends
• Prepare and maintain supporting revenue accounting documentation, including revenue accounting checklists and spreadsheets for all new and existing projects
• Perform review of quarterly Estimates at Completion, reviewing the forecast and trends prepared by the Business Finance team and ensuring reasonableness of assumptions
• Support leadership in working with internal and external auditors to ensure compliance of quarterly revenue accounting and facilitate year-end financial audit request
• Aid Director and Managers to implement company-wide revenue accounting procedures and practices to ensure compliance with ASC 606
• Provide support and analytics to help leadership in Revenue and across ICF make better decisions regarding revenue recognition
• Prepare monthly and quarterly reports for dissemination to Operations
• Track metrics on new setups, modifications and other outstanding SOX deliverables from CMS and Cognos
• Data entry of manual revenue adjustments into Costpoint

Staff Accountant – Revenue Recognition

Project Manager

• Lead day-to-day management of a large, multi-year federal contract supporting Head Start and Early Head Start programs nationwide.
• Oversee implementation of project management, quality control, communications, and staffing plans.
• Ensure timely and compliant delivery of all contract milestones, reports, and deliverables.
• Monitor performance against established metrics and proactively address risks and issues.
• Serve as the primary liaison with government stakeholders, coordinating communications and project activities.
• Plan and facilitate recurring status meetings, performance reviews, and briefings.
• Ensure clear documentation of decisions, actions, and outcomes.
• Lead and coordinate a multidisciplinary team, including program support, grants management, data management, and analytics staff.
• Support recruitment, onboarding, training, and performance management of project staff.
• Foster collaboration, accountability, and continuous improvement across the team.
• Oversee project budgets and staffing utilization.
• Review monthly financial reports and support cost control and forecasting activities.
• Coordinate travel planning and approval processes in accordance with federal requirements.
• Support process improvement initiatives using data-informed insights.
• Promote consistent practices and sharing knowledge across project teams.

Backend Engineer

• Stay up to date on assigned specialties, work on expanding to others.
• Work in full life-cycle software engineering project environment.
• Conduct thorough code reviews, implement unit and integration tests, and ensure code quality.
• Bring new ideas, tools, services, and techniques to the group.
• Use analytical thinking to make decisions based on facts and metrics whenever possible.
• Be willing to step up and lead initiatives at, or slightly above your title.
• Develop and follow ICF coding standards.
• Demonstrate a desire to learn and accept new challenges within and outside of team.
• Foster asynchronous communication approaches and thrive in remote working environment.
• Expected to own smaller efforts and components of larger projects.

Software Engineer, .Net

Designer

• Collaborate with UX/CX researchers to conduct qualitative and quantitative research with federal customers, frontline staff, and program leaders.
• Analyze policy, operational workflows, and legacy systems to understand the full service ecosystem end-to-end.
• Develop detailed current-state and future-state service blueprints and journey maps that show how people, processes, data, and technology interact.
• Identify friction points and root causes across operations, contact centers, digital interfaces, and backend systems.
• Communicate complex systems through clear, actionable visuals and documentation.
• Design holistic services that align user needs, agency priorities, compliance requirements, and operational feasibility.
• Develop future-state concepts, experience principles, operational recommendations, and implementation of roadmaps.
• Prototype service changes including workflows, scripts, task flows, process updates, and policy concepts.
• Ensure designs meet federal accessibility (Section 508), equity, privacy, and security standards.
• Collaborate with researchers to test concepts with users, validate assumptions, and support iterative improvements.
• Partner with product, engineering, and operational teams to ensure solutions are feasible and scalable within federal constraints.
• Lead co-creation workshops and working sessions with customers, program offices, IT teams, researchers, operational staff, and policy experts.
• Build alignment among diverse stakeholders and support decision-making in complex environments.
• Serve as a bridge between research findings, business needs, and technical delivery.
• Support rollout planning, sequencing, and change management for large federal programs.
• Contribute to executive briefings, playbooks, and long-term service improvement strategies.

Senior Service Designer

Salesforce Administrator

• Help configure and maintain the Salesforce application built on the Salesforce Government Cloud platform, ensuring optimal performance, security, and compliance with DoD and federal standards.
• Manage user accounts, roles, permissions, profiles, sharing rules, and security settings to support project requirements.
• Customize Salesforce using its native low-code/no-code tools to implement workflows, page layouts, Experience Cloud sites, reports, dashboards, and other system features.
• Oversee release management processes, including setting up the CI/CD pipeline, scheduling, and executing software releases using DevOps best practices.
• Coordinate with development teams to deploy updates, patches, and new features, ensuring minimal disruption to system operations.
• Support data migration from the legacy system, including data validation, cleansing, and importing into Salesforce.
• Create and maintain technical documentation for system configurations, release processes, and project deliverables.
• Monitor system performance, troubleshoot issues, and implement enhancements to ensure long-term system reliability.
• Support gate reviews for system lifecycle checkpoints, ensuring all deliverables meet DHS standards.

Salesforce Administrator, Release Engineer

Research Analyst

• Collect, analyze, and synthesize data from surveys, interviews, focus groups, administrative data, observations, and site visits.
• Collaborate closely with project teams, support client communications, and contribute to proposal development.
• Support focus groups, including participant recruitment, logistics, note-taking, and summary reporting.
• Design, field, and monitor surveys (online and/or paper), including instrument testing and quality checks.
• Analyze quantitative data using statistical software (e.g., R, Stata, SAS, SPSS), including cleaning, merging, validation, and documentation.
• Conduct and support interviews and focus groups; analyze and synthesize qualitative data using coding software (e.g., Dedoose, NVivo, Atlas.ti).
• Draft reports, briefs, and presentations for technical and non-technical audiences; incorporate feedback and ensure editorial quality.
• Create clear, accurate data visualizations and support project teams in using data for decision-making.
• Conduct observations and participate in occasional site visits to locations nationwide.
• Conduct literature reviews and contribute to research briefs, memos, and other written products.

Child Welfare and Education Research Analyst

User Researcher

• Support the UX vision and strategy established by project leadership in alignment with business objectives
• Collaborate to form questions, hypotheses, and methods to effectively uncover insights and execute research plans to inform product and user experience decisions
• Help drive empathy and validate concepts by conducting user interviews and surveys, developing personas, and conducting other research
• Support efforts to discover and develop UX solutions by participating in ideation sessions, rapid testing, and concept validation
• Help teams iterate by testing solutions for usability and accessibility, running feedback sessions, and conducting related research
• Communicate study results and user outcomes clearly and in an unbiased way, using data to illustrate your user's story

Senior UX Researcher

Systems Engineer

• Customize and maintain the activity tracking system based on requirements of the project
• Integrate external systems with SharePoint by pulling data from other sources and automating data exchange using Power Automate, Microsoft Graph API, or custom scripts
• Automate data synchronization across platforms to ensure accurate and timely updates in SharePoint
• Design, build, and maintain SharePoint sites, lists, libraries, and data-collection forms
• Develop automated workflows in Power Automate for process efficiency, notifications, and data synchronization
• Create user-friendly data entry interfaces using SharePoint Online, Power Apps, and Microsoft 365 tools
• Manage permissions, content structure, and data governance in SharePoint
• Troubleshoot system issues, resolve SharePoint errors, and optimize performance
• Collaborate with program teams, IT, and stakeholders to gather requirements and deliver effective solutions
• Develop documentation, SOPs, and user guides for SharePoint systems and automated workflows
• Ensure scalability, security, and compliance with organizational data policies
• Troubleshoot case management system issues and provide user support
• Assist with data extraction and reporting
• Contribute to project reporting, evaluation activities, data collection, and continuous quality improvement

Data Collection Systems Developer

Proposal Manager

• Work closely with EPC proposal managers and leadership to support end-to-end proposal development.
• Communicate clearly with internal teams and external partners, providing updates and managing priorities.
• Build and maintain compliance matrices to ensure all solicitation requirements are identified and addressed.
• Develop and maintain proposal plans and calendars, tracking deadlines and milestones to support on-time submission.
• Create annotated proposal outlines using standard templates.
• Gather and tailor resumes and project descriptions.
• Track and organize proposal graphics in coordination with writers and designers.
• Maintain proposal workspaces in SharePoint and Teams.
• Support proposal reviews and coordinate contributors.

Proposal Coordinator

• Serve as a recognized subject matter expert in economic mobility research, notably in TANF, workforce/job readiness, child support, food security, and related human services programs
• Lead the design, implementation, and oversight of rigorous research and evaluation efforts, while managing and mentoring multidisciplinary research teams
• Provide strategic guidance to research and technical assistance teams to ensure rigor, relevance, and impact across projects
• Shape research agendas, methodologies, and evaluation frameworks that advance evidence-based policy and practice
• Identify and help pursue new opportunities aligned with ICF’s mission to promote economic stability and mobility for families
• Translate complex research findings into actionable insights for policymakers, practitioners, and stakeholders
• Mentor and support multidisciplinary teams, fostering innovation and high performance
• Contribute to thought leadership through publications, presentations, and engagement with the broader field

Senior Economic Mobility Research Specialist – On-Call

• The selected candidate will be required to work on several different APIs and publications of data sets and must be able to develop in an Agile methodology.
• Backend API Development and Maintenance
• Data Storage and ETL Engineering
• Working in an AWS Cloud base environment
• Unit Test Writing
• Working with a Scrum Team using Agile
• Writing documentation in Confluence and using JIRA for User Stories.
• Performance Testing
• Participate in all team meetings

Senior Software Engineer – Backend

Artificial Intelligence

• Provide comprehensive capacity building and compliance assistance to Alaska Native victim services programs to ensure compliance with DOJ/OJP award conditions, including client confidentiality policies, program narratives, time-task plans, and addressing award conditions
• Plan and execute assistance activities including developing and advancing customized assistance plans, sharing subject matter expertise, and reporting on outcomes
• Assist programs in developing or enhancing victim services policies and procedures, conducting community needs assessments, and developing strategic and sustainability plans
• Support recipients in resolving OJP monitoring issues and implementing corrective actions
• Evaluate individual grantee needs and partner with grantees to implement and track progress of customized assistance plans
• Work closely to support grantees as they enhance and strengthen their crime victim services
• Develop trainings, curriculum, and resources appropriate for Alaska Native audiences and their identified needs
• Facilitate trainings including webinars, peer learning exchanges and communities of practice
• Assist with strategic planning
• Conduct reviews of resources, infrastructure, and capacity within the grantee communities
• Identify and share culturally responsive, trauma informed practices, resources, and approaches

Project Specialist – AI/AN Victim Services Programs

• Provide comprehensive capacity building and compliance assistance to AI/AN victim services programs
• Plan and execute assistance activities including developing and advancing customized assistance plans
• Assist programs in developing or enhancing victim services policies and procedures
• Support recipients in resolving OJP monitoring issues and implementing corrective actions
• Evaluate individual grantee needs and partner with grantees to implement customized assistance plans
• Develop and foster truly collaborative partnerships with tribal communities
• Facilitate trainings including webinars and peer learning exchanges
• Assist with strategic planning
• Identify and share culturally responsive, trauma informed practices

Senior Project Specialist – AI/AN Victim Services Programs

• Organize comprehensive capacity building and compliance assistance to Alaska Native victim services programs
• Work closely to track progress and support grantees as they implement customized assistance plans
• Facilitate access to subject matter experts, peer‑to‑peer learning, and resources
• Provide guidance on leveraging technology to deliver services in rural and remote environments
• Develop partnerships and collaborate with regional assistance providers
• Provide logistical support for trainings including webinars, peer learning exchanges and communities of practice
• Assist with strategic planning
• Identify and share culturally responsive, trauma informed practices, resources, and approaches

Project Coordinator – AI/AN Victim Services Programs

Operations

• Serve as the subject matter expert in travel management, coordinating with ICF’s Travel Management Company to ensure alignment with ICF policies, government regulatory requirements and best practices.
• Assess project teams' unique needs, offer guidance on best practices, and recommend economical travel options.
• Manage escalations, accurately document decision-making, and execute corrective measures in policy conflict situations.
• Lead travel sourcing initiatives and refine supplier portfolios.
• Deliver excellent customer service by addressing inquiries and resolving travel problems.
• Utilize data analytics tools to evaluate travel spending trends and recommend strategies for cost savings.
• Manage company-paid travel expenses through monthly credit card reconciliations and ensure compliance with financial guidelines.
• Oversee supplier purchase orders and proactively monitor supplier spending.
• Drive continuous improvement initiatives through cross-functional collaboration.