ICF

Bilingual Survey Interviewer

ICF

part-time

Posted on:

Location Type: Remote

Location: Remote • Alabama, Idaho, Kansas, Kentucky, Louisiana, Mississippi, Montana, Nevada, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Utah, Virginia • 🇺🇸 United States

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Salary

💰 $25,839 - $43,926 per year

Job Level

Junior

About the role

  • Deliver scripted questions over the telephone
  • Accurately record responses using a CTI system
  • Engage positively with members of the public
  • Build skills from colleagues and Team Lead

Requirements

  • High school diploma/GED
  • Must live within specific states
  • Fluent in reading and writing in English and Spanish
  • 6 months previous call center or customer service experience preferred
  • Ability to engage with members of the public and remain neutral
  • Basic computer skills including data entry
  • Clear telephone speaking voice
Benefits
  • Reasonable Accommodations are available
  • Equal opportunity employer

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data entryCTI system
Soft skills
engagementneutralitycommunication
Certifications
high school diplomaGED
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