ICD Technologies LLC

Bookkeeper

• Support 30-40 clients with monthly bookkeeping
• Run payroll or help with payables for a subset of those clients
• Complete monthly bookkeeping and financial reporting for client practices
• Accept and code transactions in QuickBooks Online
• Reconcile accounts and close books monthly
• Support payroll process, including processing payroll, adding/removing employees, setting up withholdings, Insurance and IRA remittances
• Assist with Retirement censuses and Worker’s Compensation Audits
• Use Bill.com to support Bill Pay or A/P for client practices
• Provide feedback and guidance to development of the service

Full Charge Bookkeeper

• Complete monthly bookkeeping and financial reporting for 30-40 client practices.
• Accept and code transactions in QuickBooks Online.
• Reconcile accounts and close books monthly.
• Support payroll process, including processing payroll, adding/removing employees, setting up withholdings, Insurance and IRA remittances.
• Assist with Retirement censuses and Worker’s Compensation Audits.
• Use Bill.com to support Bill Pay or A/P for client practices.
• Provide feedback and guidance to development of the service

Part-Time Full Charge Bookkeeper

Marketing

• Work with channel owners across Events, Digital, Web, Social and CRM
• Ensure agreements with vendor partners are brought to life; on time, to brief and on message
• Execute communications of vendor programs to membership
• Identify opportunities for vendors and shape future vendor sponsorship packages

Vendor Marketing Associate Manager

Frontend Engineer

• Build and optimize WordPress websites and landing pages designed to support appointment bookings and retail performance.
• Utilize HTML, CSS, and JavaScript to create high-performing, mobile-first user experiences.
• Develop and maintain scalable template systems that support standardized campaign delivery.
• Implement SEO best practices and ensure technical optimization across all builds.
• Implement and support tracking infrastructure including GA4, conversion events, UTM structures, and pixel integrations.
• Support landing page builds aligned to paid media campaigns including Google Ads and Meta.
• Ensure cross-browser compatibility and performance optimization across devices.
• Design WordPress websites using Divi and other frameworks, ensuring alignment with client branding while prioritizing user experience and conversion performance.
• Build modular design systems that allow for repeatable, efficient asset production across multiple practices.
• Optimize booking flows, call-to-action placement, and page structure using performance data and best practices.
• Continuously improve user experience and site structure to increase measurable outcomes.

Web Developer, Designer

• Build and optimize WordPress websites and landing pages designed to support appointment bookings and retail performance.
• Utilize HTML, CSS, and JavaScript to create high-performing, mobile-first user experiences.
• Develop and maintain scalable template systems that support standardized campaign delivery.
• Implement SEO best practices and ensure technical optimization across all builds.
• Implement and support tracking infrastructure including GA4, conversion events, UTM structures, and pixel integrations.
• Support landing page builds aligned to paid media campaigns including Google Ads and Meta.
• Ensure cross-browser compatibility and performance optimization across devices.
• Design WordPress websites using Divi and other frameworks, ensuring alignment with client branding while prioritizing user experience and conversion performance.
• Build modular design systems that allow for repeatable, efficient asset production across multiple practices.
• Translate strategic recommendations into structured activation messaging within predefined campaign templates.
• Optimize booking flows, call-to-action placement, and page structure using performance data and best practices.
• Continuously improve user experience and site structure to increase measurable outcomes.
• Select and implement visual assets that support revenue-driving service lines including clinical services, retail, contact lenses, and specialty offerings.
• Make updates to client websites while maintaining template integrity, quality, and delivery efficiency.

Senior Web Developer, Designer

Accountant

• Process payroll for multiple entities
• Assist in reconciling payroll accounts along with required journal entries
• Support monthly close, including preparing journal entries, balance sheet reconciliations, accruals, and other reporting
• Reconcile general ledger and bank accounts
• Process accounts receivable billing
• Prepare invoices and post payments to customers’ accounts
• Prepare reports and follow up on delinquent accounts
• Support vendor data uploads into internal database and related reconciliations and follow ups
• Assist in process and technology improvements and initiatives
• Maintain accounting controls by following policies and procedures
• Other jobs & duties as assigned

Staff Accountant

Customer Success Manager

• Serve as the first point of contact for all member inquiries via phone, email, and other communication channels
• Provide comprehensive information and guidance on all IDOC products, programs, and services
• Resolve member issues promptly and efficiently while adhering to established Service Level Agreements (SLAs)
• Maintain detailed records of all member interactions and follow-up activities in CRM systems
• Escalate complex issues to appropriate subject matter experts when necessary
• Identify opportunities to enhance member engagement through additional IDOC offerings
• Conduct consultative discussions to understand member needs and recommend appropriate solutions
• Close sales on applicable products and services during member interactions
• Generate qualified leads for specialized teams when advanced expertise is required
• Maintain comprehensive knowledge of all IDOC products, services, vendor programs, and member benefits
• Stay current on industry trends, regulations, and competitive landscape in independent optometry
• Participate in ongoing training and professional development to enhance expertise
• Collaborate effectively with cross-functional teams including marketing, consulting, accounting, and vendor relations