Call Center Representative
iCareManager
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $15 - $17 per hour
Job Level
Junior
About the role
- Direct communications with members, providers, and health plans
- Confirmation of benefits and eligibility information to members, providers, and health plans
- Provide claim status to members, clients, and providers
- Resolve problems by identifying the customer's complaint and selecting the best resolution
- Multi-task and prioritize
- Respond to general inquiries from members and providers
Requirements
- 1+ year of Member Services experience in the Healthcare industry
- Proficient with computers
- English and Spanish bilingual
Benefits
- Health insurance
- Bonuses and commissions
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communicationproblem-solvingmulti-taskingprioritization