iCareManager

Program Manager

• Coordinate the management of multiple related projects directed toward a common business objective.
• Partner with business leaders to envision, define and initiate programs.
• Provide direction and guidance to project managers to monitor cost, schedule, and technical performance of component projects and operations, while working to ensure the ultimate success of the program.
• Develop program road map/implementation plan
• Establish and manage the governance structure for the program
• Manage program communications with key stakeholders, project sponsors, project managers, and the program team
• Perform program risk management and manage escalation of program issues
• Coordinate and monitor the scheduling, financial and technical performance of company programs
• Perform master resource planning for the program roadmap, ensuring maximum efficiency in resource allocation across projects
• Facilitate the development of a cost-benefit analysis and return on investment for each project
• Develop budget, financial projections, and forecasted ROI for the program
• Aid in the negotiation of contracts and contractual changes and coordinating preparations of proposals, plans, specifications, and financial conditions of contracts
• Ensure adherence to master plans and schedules, facilitate solutions to program problems, and direct work of project team members assigned to program from various departments
• Work with project managers to ensure projects are completed on time and within budget, and that the projects deliver the intended business results and value
• Act as an advisor to the program team regarding projects, tasks, and operations
• Build an effective matrixed team and inspire a shared vision for program
• Clearly communicate roles and expectations to project managers
• Provide coaching to matrixed project managers; give input to manager on project managers’ performance
• Create and deliver information at appropriate level for audience, including presentations and status updates
• Gain needed support from key stakeholders to lead and manage changes to successfully execute the program.