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Insurance Verification Representative
iCareManagerInsurance Verification Representative at iCare Health Solutions verifying patient insurance and preparing necessary authorizations. Supporting patient care by ensuring proper insurance documentation and timely billing processes.
About the role
Key responsibilities & impact- Verifies patient insurance coverage and benefit information
- Obtains authorizations from insurance carriers prior to providing care/treatment to patients
- Documents referrals, communications, insurance details, and patient data in the electronic medical record (EMR)
- Gathers information, handles inquiries, and accurately enters codes for insurance billing purposes
Requirements
What you’ll need- Customer Service experience
- Ability to handle multiple tasks simultaneously in a fast-paced environment
- Ability to handle and diffuse patient complaints and disagreements
- Exceptional communication and interpersonal skills
- Experience navigating Electronic Medical Records and Outlook preferred
- Bilingual in English/Spanish
Benefits
Comp & perks- Eligible bonuses and commissions
- Drug-free workplace and pre-employment substance abuse testing
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
insurance verificationauthorization processinginsurance billingdata entrycoding
Soft Skills
customer servicemultitaskingconflict resolutioncommunicationinterpersonal skills