Iberdrola

Director

• Responsible for the strategic planning, execution, and oversight for operational readiness, business process integration, and functional testing initiatives across Customer Services
• Provides localized technical support of all customer service systems and processes, including integrations with the local customer billing system
• Ensures alignment between corporate IT, business operations, and customer experience strategy by translating, owning, and testing requirements into deliverable business outcomes at the Operating company level
• Develops and implements comprehensive strategic plans for BS&S aligning them with overall business objectives
• Leads end-to-end business readiness activities for strategic and tactical customer operations initiatives
• Coordinates with Corporate IT, Customer Experience and Digital, and Business needs to ensure smooth deployments and operational transitions
• Champions organizational preparedness including identifying, implementing, and communicating process updates
• Leads, mentors, and directs a team of process and technical resources under the BS&S function
• Oversees and manages the Projects Management Portfolio for New York’s complex and demanding environment of technical initiatives

Senior Director – Bus Services, Support

Manager

• Act as the primary lead for external stakeholder engagement, ensuring all reporting obligations are delivered in accordance with agreed timelines and contractual requirements.
• Maintain transparent reporting to joint-venture partners, overseeing compliance with Operations Management Agreements, negotiating OMA terms, and managing associated commercial activities to maximise the value of ScottishPower’s offshore assets.
• Lead and develop a dedicated team to ensure all operational, financial and non-financial obligations are met to a consistently high standard.
• Collaborate with the wider Asset Management function and the UK O&M Hub to coordinate monthly reporting for senior leadership, ensuring consistent communication across departments.
• Maintain strong internal and external relationships to support effective governance and decision-making.
• Oversee strategic resource planning across the UK Hub, including FTE analysis, recruitment reporting, and supporting budget development for various economic models.
• Review PPA contracts for operational feasibility, manage the UK Hub Stakeholder Map, and represent the organisation through travel across the UK and Europe to attend meetings and site visits.

EA Hub Asset Manager – FTC till end of 2027

Engineer

• Lead technical due diligence for new HV cable installations, ensuring design, installation, testing, and documentation meet regulatory, quality, and industry standards.
• Define and manage required HV cable spares and associated accessories for offshore projects.
• Manage assigned maintenance contracts, driving cost optimisation and maximizing business EBITDA.
• Define improvement and maintenance strategies for HV/MV/LV cable systems to ensure:
• o High asset availability
• o Regulatory compliance
• o Best-in-class service quality aligned with international standards
• Identify technical risks related to asset condition and develop risk mitigation plans.
• Investigate HV cable system issues through troubleshooting and root cause analysis, implementing solutions to prevent recurrence.
• Develop and maintain contingency planning procedures to ensure effective response to unplanned events.
• Share lessons learned and best practices across other Offshore O&M Hubs.
• Prepare method statements and implement corrective and preventive maintenance activities, directly or via contractors.
• Support the development and application of electrical safety management philosophy, promoting a strong safety culture aligned with regulatory and company standards.
• Coordinate daily maintenance activities with SPR technical site teams, ensuring quality, schedule adherence, and H&S compliance.
• Support new offshore projects by defining technically robust and maintainable cable solutions in collaboration with Project teams.
• Coordinate electrical maintenance strategies with European O&M Hubs to ensure global standardisation.
• Prepare Scopes of Work and conduct technical supplier evaluations, actively supporting procurement processes.
• Interface with Global Technical Services, Offshore Site Teams, OEMs, Grid Operators, Certification Bodies, and Regulators as required.

O&M Engineer – Cables

Analyst

• Responsible for development of analyses and business processes to provide senior management with accurate assessment of revenue requirements
• Help prepare various regulatory filings for Central Maine Power
• Provide support for rate case filings
• Perform financial analysis as required
• Prepare and maintain complex and sophisticated forecasting models
• Maintain historical data sets for various financial metrics
• Support regulatory research projects as required

Lead Analyst – Revenue Requirements

Financial Planning and Analysis

• Monitors and controls the portfolio of capital projects for Avangrid Networks companies.
• Oversees and manages structured data and tabular information within a Project Portfolio Management System.
• Demonstrates expertise in data architecture and relational principles.
• Develops, maintains, and automates recurring reporting tasks to enhance operational efficiency.
• Proficient in writing and refining VBA code across Excel and other Microsoft Office applications.
• Recognizes and recommends innovative process improvements and best practices.
• Creates and maintains detailed spreadsheets to manage and analyze trends to targets.
• Develops interactive dashboards, graphics, charts, and data visualizations for presentations, reports, and digital platforms.
• Monitors compliance to performance indicators, approvals, and targets.
• Analyzes, transforms, and processes datasets to identify trends and actionable insights.
• Plans and organizes own workday and tasks working without direct supervision.

Lead Analyst – FP&A Investment Planning

Operations

• Develop, manage, and ensure alignment of the COE strategic plan across all jurisdictional operating companies, encompassing both gas and electric businesses.
• Establish best practices, process automation, and a standardized approach across all jurisdictions.
• Build and maintain centralized systems and information repositories to ensure consistent alignment.
• Consolidate jurisdictional data for comprehensive corporate reporting.
• Update standards, procedures, and standard operating procedures (SOPs) for the ISO 9001 Certified Quality Management System, incorporating continuous process improvements.
• Train Project Management Office (PMO) team members to enhance their skills and knowledge.
• Encourage and facilitate in-person meetings with stakeholders to ensure effective communication and training.
• Provide regular communication and training for all project team members (500+ people across electric and gas sectors).
• Manage centralized escalation processes as required.
• Facilitate coordination meetings to maintain functional alignment.
• Coordinate with Technical Services Quality team to maintain ISO Certification.
• Lead multidisciplinary teams to optimize procurement timing, quality, and cost across capital projects.
• Align cross-functional departments (e.g., Legal, Finance, Purchasing) to streamline procurement and project execution.
• Develop and implement procurement strategies in coordination with project execution teams.
• Champion procurement excellence by promoting best practices that reduce risk and enhance Avangrid’s economic position.
• Oversee jurisdictional framework agreement forecasting and development, ensuring regulatory and business alignment.
• Guide material management and expediting teams to forecast needs and prevent delays or stock-outs.
• Lead SAP subject matter experts to support project execution and system optimization.
• Ensure compliance with internal controls, SOX requirements, and audit readiness.
• Foster a culture of collaboration, innovation, and continuous improvement through effective team leadership.
• Communicate strategically across all levels of the organization, delivering training and resolving cross-functional priorities.
• Promote automation and process efficiencies to drive innovation and improve operational workflows.
• Hire, train, and develop high-performing teams, providing clear feedback and supporting professional growth.

Manager – PMO Operations, COE Leader

• Act as the main point of contact for purchasing related items for multiple functional areas ensuring procurement guidelines are followed.
• Establish and develop AGILE delivery capabilities, including implementing AGILE methodology in coordination with global teams.
• Lead the team of Agile Project Managers (Agile Coaches/Scrum Masters) and assign them to various Digital Solutions Projects.
• Ensure AGILE methodology and tools are applied and embraced by the agile team members.
• Evangelize and train the team and Product Owner on agile practices, values, and foundations.
• Support the Product Owner in creating the Product Roadmap.
• Assist the agile team in developing the MVP/Product Backlog and Sprint Planning.
• Conduct daily scrums and Product Backlog Refinement sessions.
• Lead Sprint Review sessions and Sprint Retrospective meetings.
• Create synergies and promote collaboration within the team to achieve shared objectives.
• Facilitate meetings to achieve their objectives within agreed-upon timeframes and ensure knowledge sharing.
• Ensure timely and budgeted delivery of digital projects and provide regular reporting on project status.
• Proactively identify opportunities for new innovative Digital Solutions in collaboration with Digital Solutions Managers and peers.
• Collaborate with Digital Solutions Managers to define, plan, and source Digital Projects, including identifying necessary resources and external services.
• Ensure excellence in digital project management, including defining project vision, objectives, milestones, and schedules, leading project status and working meetings, preparing progress reports, managing project risks and issues, and taking corrective actions when necessary.
• Manage vendor relationships, including performance evaluation and ensuring vendors meet contractual obligations.
• Oversee financial, budget, and procurement management processes, including forecasting, planning, and other related responsibilities.
• Assist in managing customer expectations, stakeholder communications, and project governance.
• Drive ongoing process improvement initiatives and best practices for Agile Project Management, utilizing PMO expertise.
• Collaborate in defining Applications Development Frameworks and managing programs at scale.

Senior Manager – Agile Digital Delivery, PMO

Customer Support

• Work with Company personnel, manufacturers, suppliers, and representatives of gas materials, gas metering and gas service regulators to support and review for consideration new devices and standardize existing devices.
• Planning, implementing, and controlling the efficient, cost-effective flow and storage of materials and in-process inventory to reduce the total life cycle costs.
• Provides value-added information regarding market developments and supplier delivery capabilities.
• Foster cooperation within and across Avangrid
• Demonstrate the ability to provide a leadership role and be capable of filling in for the Logistics Supervisor
• Review, inspect, verify, and maintain levels (Min/Max/Reorder point) of all required materials.

Product Delivery Support Specialist

• Managing Document control systems for projects under construction and ensuring compliance with relevant standard and maintaining accurate document records across the organization
• Creating and maintaining internal departmental procedures
• Creating standards for project documentation procedures
• Maintaining quality management on all department functions
• Expediting drawings and documents per project requirements
• Monitoring all drawing and documentation requirements due from vendors, contractors and project team as outlined by pre-set schedules to ensure deadlines are met
• Expediting and compiling documentation as submitted by the contractor
• Implementation of all project specifications as required on individual projects
• Daily coaching and mentoring of safety awareness
• Interfacing and collaboration with Senior Management, Project Management and Contractor Project Management
• Hiring and training staff
• Daily on-the-job training, coaching, and counseling
• Encouraging career development where appropriate
• Devising methods for improving quality and productivity
• Forecasting and scheduling manpower for projects
• Performance reviews
• Distributing tasks and functions
• Communicating to management the status of projects and departmental requirements
• Assisting in formulation of departmental budgets
• Contractor Interface both Internal and External
• Business Strategy – development and implementation

Manager – Document Control

• Assist in defining and implementing contracting and warranty management strategies for offshore windfarms transitioning from Construction into Operations & Maintenance.
• Identify, assess and create procedures to support site functions; manage contractual & commercial risks and seek out opportunities to optimise and drive the performance of service supplier contracts.
• Own and actively manage the end-to-end warranty lifecycle for offshore wind assets post-handover.
• Establish and implement a structured warranty management process, including defect categorisation, notification processes, evidencing requirements, tracking and resolution.
• Lead commercial and contractual engagement with OEMs and suppliers to secure timely, compliant and durable warranty remedies.
• Support Construction and Project teams during handover to protect warranty positions.

Senior Contracts and Warranty Manager

• Formarás parte del CSIRT Global de Iberdrola, dentro del equipo de Detección de Ciberamenazas del Cyber Fusion Center, contribuyendo a identificar de forma temprana ataques, anomalías, patrones de comportamiento malicioso.
• Coordinar y establecer directrices para las acciones de automatización, enriquecimiento y triaje operativo continuo de alertas.
• Diseñar, revisar y evolucionar estrategias de detección de amenazas, alineadas con el riesgo real del Grupo.
• Revisar y evolucionar la visibilidad de los diferentes entornos monitorizados.
• Analizar incidentes, campañas y tendencias de ataque para identificar lagunas de detección.
• Definir y optimizar casos de uso de detección, reglas, correlaciones e indicadores.

Analista Global Detección de Amenazas

Project Manager

• The PM - Operations Coordination will report to the Manager – Outage Management PNY and is responsible for planning, coordinating, and overseeing transmission program work with the transmission system, coordination and planning meetings, and risk assessment.
• Communicate the planned activities of the field teams involved in utility transmission projects with other company teams such as outage coordination, asset management, forestry and environmental.
• Help develop and implement operational policies and procedures to improve efficiency and ensure project milestones are met alongside permit and regulatory compliance.
• Ensure compliance with company policies, safety regulations, and industry standards specific to utility transmission.
• Collaborate with project engineering and construction teams as well as various operations teams to streamline processes, minimize risk and enhance communication and documentation.
• Collaborate with company teams to ensure coordination of project scope with transmission maintenance programs and projects.
• Collaborate with company teams to ensure coordination of outage planning with other company, division, local initiatives.
• Prepare and present regular reports on project status and scheduling.
• Train, mentor, and evaluate team members to foster a high-performance culture.

Project Manager – Operations Coordination

• Execute and produce analyses, graphs, reports and customized responses to request for services
• Prepares assigned reports, studies, and analyses of moderate level of difficulty
• Applies analytic techniques and methods to produce statistically valid results
• Search public and proprietary databases and information sources, draw appropriate conclusions and recommend solutions
• Provide analysis of and support for various operations and processes for PNY Transmission Projects
• May lead a team and assist with all phases of Project Management for assignments of moderate complexity

Analyst – Asset Information

• Lead enterprise-wide initiatives to drive customer experience improvements
• Prioritize technological development and customer-centric transformation across Avangrid’s Networks utility operating companies
• Focus on the execution and delivery of digital tools and platforms within the CX and Digital group
• Lead an organization of data scientists and data analysts in the development of robust models to evaluate and project trends and performance for key KPIs and metrics in customer service
• Coordinate the digital strategy definition within the CX and Digital group
• Collaborate with Application teams in the identification of demand for new Digital solutions
• Project scope definition, plan and execution, assigning the different Digital resources required for the projects
• Design, development and evolve/maintain of Digital solutions for AVANGRID
• Lead the development of Digital Operations capabilities and response
• Collaborate in the identification of new Digital Technologies that can be exploited for business advantage
• Responsible for the Applications Lifecycle Management, including the implementation of AGILE methodology

Director – Digital Solutions

• Manage enterprise-wide initiatives to drive performance improvements, data-driven decision-making, and customer-centric transformation across Avangrid’s Networks utility operating companies
• Focus on implementing best-in-class operational strategies and ensure alignment with Customer Experience (CX), regulatory, and business goals
• Lead the development and execution of process improvement strategies that improve efficiency, digital transformation, and customer satisfaction across the Avangrid operating companies
• Lead the identification of process issues that lead to penalties in Customer Service and the development of process improvements to reduce exposure to NRAs and ROE reductions
• Primary interface with key CS and Executive leadership for the implementation of strategic changes and improvements, including the development of executive material
• Lead change management for process improvements across the CS, CX and Digital business lines
• Translate analytics into strategic recommendations and lead business case development for key CX and operational initiatives
• Lead the strategic development of Root Cause Analyses (RCA) driving negative or degrading performance for key CS KPIs
• Collaborate closely with leaders in Customer Service, Elec/Gas Operations, Digital Platforms, Regulatory, and IT to deliver cross-functional performance improvements
• Oversee program governance and continuous improvement for initiatives such as digital transformation, and customer operations
• Mentor and develop a high-performing team of managers, analysts, and operational excellence professionals
• Support regulatory filings, audits, and rate case strategies by delivering accurate, data-supported analysis and narratives
• Travel approximately 20% to utility locations, partner meetings, and executive forums across Avangrid’s service territories