Ibec

Knowledge Management Consultant

Ibec

contract

Posted on:

Origin:  • 🇮🇪 Ireland

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Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Engage with stakeholders across Advocacy, Knowledge Centre, and Legal teams via workshops, interviews, and focus groups
  • Identify and map information sources (databases, shared/cloud drives, CRM, SharePoint, etc.)
  • Analyse current processes, workflows, and systems for bottlenecks, duplication, and inefficiencies
  • Conduct an information quality audit and assess compliance with data protection and GDPR standards
  • Evaluate current technology and software and identify opportunities for optimisation
  • Produce a detailed report outlining findings, short- and long-term recommendations, and an implementation plan
  • Conduct a comprehensive review of current knowledge and information management practices within the Employer Relations Division
  • Evaluate how information is created, stored, accessed, and shared across multiple teams and platforms

Requirements

  • Proven experience in knowledge management, information consulting, or a similar field
  • A recognised post-graduate qualification in Library and Information Studies / Management
  • Strong analytical skills with experience conducting audits, assessments, and stakeholder workshops
  • Familiarity with data protection practices (incl. GDPR)
  • Familiarity with modern digital collaboration tools (e.g. SharePoint, Teams, OneDrive)
  • Excellent communications and documentation skills
  • Experience mapping information sources and conducting information quality audits