Functional Consultant, Associate
Strada
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Engage with stakeholders across Advocacy, Knowledge Centre, and Legal teams via workshops, interviews, and focus groups
- Identify and map information sources (databases, shared/cloud drives, CRM, SharePoint, etc.)
- Analyse current processes, workflows, and systems for bottlenecks, duplication, and inefficiencies
- Conduct an information quality audit and assess compliance with data protection and GDPR standards
- Evaluate current technology and software and identify opportunities for optimisation
- Produce a detailed report outlining findings, short- and long-term recommendations, and an implementation plan
- Conduct a comprehensive review of current knowledge and information management practices within the Employer Relations Division
- Evaluate how information is created, stored, accessed, and shared across multiple teams and platforms
Requirements
- Proven experience in knowledge management, information consulting, or a similar field
- A recognised post-graduate qualification in Library and Information Studies / Management
- Strong analytical skills with experience conducting audits, assessments, and stakeholder workshops
- Familiarity with data protection practices (incl. GDPR)
- Familiarity with modern digital collaboration tools (e.g. SharePoint, Teams, OneDrive)
- Excellent communications and documentation skills
- Experience mapping information sources and conducting information quality audits
