Ibec

Consultant

• Engage with stakeholders across Advocacy, Knowledge Centre, and Legal teams via workshops, interviews, and focus groups
• Identify and map information sources (databases, shared/cloud drives, CRM, SharePoint, etc.)
• Analyse current processes, workflows, and systems for bottlenecks, duplication, and inefficiencies
• Conduct an information quality audit and assess compliance with data protection and GDPR standards
• Evaluate current technology and software and identify opportunities for optimisation
• Produce a detailed report outlining findings, short- and long-term recommendations, and an implementation plan
• Conduct a comprehensive review of current knowledge and information management practices within the Employer Relations Division
• Evaluate how information is created, stored, accessed, and shared across multiple teams and platforms

Knowledge Management Consultant