IAG Cargo

Director of Solution Delivery

IAG Cargo

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Job Level

Lead

Tech Stack

Cyber Security

About the role

  • Work in partnership with the Head of Enterprise Architecture to define technology strategy and delivery roadmaps, ensuring target architectures are translated into sequenced, affordable, and achievable delivery plans.
  • Own the integrated solution delivery portfolio and roadmap, balancing strategic transformation initiatives, business demand, technical debt reduction, and mandatory or regulatory change.
  • Provide overall accountability for the delivery of all technology solutions, ensuring outcomes are achieved within agreed time, cost, quality, and value parameters.
  • Own and manage strategic relationships with delivery partners and systems integrators, ensuring alignment to enterprise architecture, delivery standards, commercial objectives, and performance expectations.
  • Lead the business relationship management function, shaping and prioritising demand to ensure business requirements are clearly defined, achievable, and aligned to strategic objectives.
  • Own software engineering, quality assurance, and DevOps capabilities, establishing strong engineering and testing standards and driving the continuous improvement of secure, reliable, and automated DevOps and CI/CD practices across pro-code, low-code, and automation platforms.
  • Ensure all technology solutions comply with enterprise architecture standards and co-lead solution governance forums to actively manage architectural and technical debt.
  • Ensure technology solutions transition safely into live service, minimising delivery-related operational risk and protecting service stability.
  • Lead the solution delivery organisation, including Heads of Technology and project and product teams, with accountability for capability development, performance management, and succession planning, building a high-performing culture.
  • Ensure the security and integrity of all technology solution deployments in line with IAG Cargo cyber security standards and policies.
  • Own technology delivery budgets and project finances, ensuring effective financial control, forecasting, and value for money.
  • Drive improved return on investment through standardised delivery processes, effective sourcing models, disciplined risk management, and increased speed and quality of delivery.

Requirements

  • Significant senior level experience delivering complex, large scale technology solutions in a complex organisational environment.
  • Proven track record of end-to-end delivery accountability across time, cost, quality, and business value.
  • Demonstrable experience leading software engineering, quality assurance, and DevOps teams.
  • Proven experience operating Agile, product based, and/or hybrid delivery models at scale.
  • Demonstrable experience managing delivery portfolios, roadmaps, and dependencies across multiple teams and initiatives.
  • Proven experience managing strategic Third-Party delivery partners and systems integrators.
  • Strong experience of senior stakeholder management, including influencing and negotiating with executive level business leaders.
  • Demonstrable experience owning and managing technology delivery budgets and investment decisions.
  • Experience delivering change in environments with strong governance, security, and risk management requirements.
  • Experience working in partnership with Enterprise Architecture or an equivalent strategic design authority.
Benefits
  • A hybrid environment with a minimum 3 days a week in the office.
  • From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines.
  • You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
  • Flexible bank holiday policy- Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead.
  • All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses.
  • For health and wellbeing we offer a free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders.
  • Access to discounts on Apple, Cinema tickets and loads of other goodies through Perks at work.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
software engineeringquality assuranceDevOpsCI/CDAgileproject managementfinancial controlrisk managementsolution governancetechnology strategy
Soft Skills
stakeholder managementinfluencingnegotiatingleadershipperformance managementcapability developmentrelationship managementcommunicationstrategic thinkingproblem-solving