IAG Cargo

Transformation Manager

IAG Cargo

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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About the role

  • Ensure all programmes meet the agreed transformation agenda and drive execution, applying best practice across different streams where appropriate.
  • Agile deployment into tactical programmes to ensure transformation delivery on time and within budget, ensuring all risks mitigations are put in place.
  • Supporting business areas with external perspective and insightful, thorough analysis to recommend areas for improvement.
  • Responsible for continuous review of the portfolio of work across workstreams to help teams to identify dependencies, cross departmental issues and gaps to enable proactive issue resolution.
  • Analysing robust data sets and running bottom-up diagnostics on departments to highlight underlying opportunities to develop quality transformational plans, not just incremental delivery.
  • Challenge teams and processes to ensure targets are being met using an agile mindset.
  • Pro-actively manage the agendas and commissioning papers for key internal and external meetings, and in some cases chairing meetings or leading working groups or committees.
  • Continuously communicating the vision, objectives and milestones throughout the organisation and with wider partners and stakeholders.
  • Lead and deliver process improvement initiatives by analysing, redesigning, and implementing efficient, customer-focused business processes using Lean/Six Sigma methodologies across multiple projects, including facilitation of workshops as required.

Requirements

  • Able to balance strategic thinking, creativity, planning, project and process management, operations and administrative execution with exceptional communications capabilities and judgment.
  • Strong analytical skills with an ability to interpret large data sets and use the output to recommend, and crucially achieve buy in for, necessary improvements.
  • Strong programme management experience across large, complex programmes.
  • Bring structure, visibility, rigour and professionalism to transformation and performance in an open, collaborative culture.
  • Ability to work at pace in an ambiguous environment, good with process, with a bias towards execution.
  • Educated to degree level or equivalent experience.
Benefits
  • A hybrid environment with 3 days a week in the office and two from home.
  • From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines.
  • You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
  • Flexible bank holiday policy- Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead.
  • All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses.
  • For health and wellbeing we offer a free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders.
  • Access to discounts on Apple, Cinema tickets and loads of other goodies through Perks at work.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Agile deploymentdata analysisLean methodologiesSix Sigmaprocess improvementproject managementtransformation deliverydiagnosticsrisk mitigationbusiness process redesign
Soft Skills
strategic thinkingcreativityplanningcommunicationjudgmentanalytical skillscollaborationproblem-solvingleadershipadaptability