Chief of Staff
I'M GLOBALCITIZEN
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $215,000 - $220,000 per year
Job Level
About the role
- Oversee daily operations of the Office of the CEO, ensuring systems for scheduling, prep, briefings, and follow-through run seamlessly
- Manage preparation for all CEO meetings, public appearances, events, and major engagements
- Create and maintain operational systems that improve clarity, efficiency, and reporting across the executive team
- Drive internal communication flows, ensuring the CEO receives the right information at the right time, and ensures follow-up is executed in a timely manner
- Ensure consistent, high-quality execution across all CEO-facing materials and processes
- Serve as the CEO’s key strategic advisor, providing counsel on major decisions, internal and external dynamics, and emerging opportunities
- Anticipate issues and surface thoughtful, solutions-oriented recommendations to support effective decision-making
- Ensure CEO focus and time allocation align with the organization’s highest-impact strategic priorities
- Strengthen leadership team alignment by coordinating priorities, facilitating effective leadership meetings, and ensuring follow-through on decisions
- Support the CEO in managing direct reports and sensitive personnel matters, promoting cohesion, clarity, and accountability across the senior team
- Act as a cross-organizational integrator, ensuring collaboration and alignment between departments in service of strategic objectives
- Manage relationships with high-level internal and external stakeholders—including board members, government leaders, corporates, philanthropists, and multilateral partners—with care, diplomacy and sound judgment
- Prepare board materials, communications, and executive summaries, ensuring timely follow-up on commitments and alignment with strategic priorities
- Coordinate with Communications, Partnerships, and Policy teams to ensure consistent messaging and high-quality preparation for the CEO’s external engagements
- Represent the CEO or accompany them in high-stakes meetings, ensuring continuity, strategic alignment, and effective execution
- Travel with the CEO on as needed basis - which can be 50% of the time or more
- Manage real-time problem solving, rapid response needs, and situational judgment while on the road
- Coordinate with internal teams to ensure all travel and event logistics are aligned with strategic goals
- Act as the CEO’s proxy during travel, ensuring effectiveness and productivity across all engagements
Requirements
- 5+ years of experience in executive operations, strategy, or Chief of Staff capacity within a mission-driven, global, or high-complexity organization
- Demonstrated success working directly with C-suite executives or founders
- Strong ability to navigate complex, multi-stakeholder environments (corporate, government, multilateral, philanthropic, talent/cultural)
- Exceptional problem-solving capability—able to anticipate issues, propose solutions, and execute calmly under pressure
- Outstanding writing, communication, and synthesis skills
- High emotional intelligence, professionalism, and diplomatic judgment
- Ability to travel globally 50% or more of the time
- Proven track record building trust and managing sensitive relationships
- Ability to operate with discretion, confidentiality, and rigor in fast-moving environments.
Benefits
- Medical, dental, vision, and life insurance
- Commuter benefits
- 403(b) retirement savings & employer match
- Generous paid time off (vacation, sick, and holidays)
- Paid parental leave
- Employee discounts
- FSA
- Professional Development Assistance (EAP)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
problem-solvingcommunicationsynthesisemotional intelligenceprofessionalismdiplomatic judgmenttrust buildingrelationship managementdiscretionconfidentiality