Key Account Manager – GM
Hyundai Mobis North America
full-time
Posted on:
Location Type: Hybrid
Location: Plymouth • Missouri • United States
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About the role
- Must have direct OE experience with GM, with proven expertise in GM’s Electrified Propulsion (ePT) product areas, including DCDC, OBC, inverters, high-voltage components, and related EV systems
- Serving as one of the primary Strategic business Development role to open up new business in key areas and key contact for assigned OEM accounts, building and maintaining strong multi-level customer relationships
- Driving expansion of Key Mobis technologies: Electric Powertrain (ePT), Electronics (ADAS, Infotainment, HUD etc.), Exterior Lighting, Chassis – Steering, Brake Systems and Modules within assigned accounts for key innovation products
- Developing and executing account-specific strategies to grow existing business and secure new program awards as set up by KAE and Product Business Unit
- Coordinating cross-functional teams (engineering, operations, quality, program management) to ensure seamless customer experience and program execution
- Monitoring scorecard customer account health metrics such as on-time delivery, quality performance, and customer satisfaction; proactively addressing issues and implementing corrective actions
- Identifying and pursuing new business opportunities by understanding customer roadmaps, product strategies, and emerging needs
- Preparing and delivering customer presentations and business reviews that communicate Mobis’ value proposition
- Tracking and reporting on sales pipeline and forecasts for assigned accounts
- Staying current on industry trends and competitive activities affecting assigned accounts
- Negotiating commercial terms for new programs in collaboration with senior leadership
- Ensuring timely and accurate communication between customer and internal stakeholders
- Supporting resolution of customer concerns by engaging appropriate functional teams and driving accountability
- Participating in customer meetings and technical reviews including strategic planning sessions
- Maintaining detailed account plans including organizational structure, decision-making processes, and relationship mapping
Requirements
- 15+ years of automotive industry experience with a proven track record in OEM account management or sales
- Bachelor’s degree in Business, Engineering, Sales, Marketing or related field
- Master’s degree or MBA highly preferred
- Strong relationship-building skills with the ability to develop trust and credibility at all customer levels
- Experience with Global Tier 1 suppliers in customer-facing role
- Experience working at OEM GM directly in Purchasing and/or Engineering supporting products in Mobis’ portfolio
- Established relationships with OEM Purchasing and Engineering teams, especially within GM
- Must have: Former GM career background (Manager level)
- GM Electrification (and related technologies) preferred
- Purchasing or relevant experience preferred
- Strong understanding of GM's systems including purchasing strategy and process/procedure
- Strong technical aptitude in automotive systems, Electronics/ADAS, and Electrification
- Results-oriented mindset with proven ability to achieve sales targets and business objectives
- Excellent communication and presentation abilities, both written and verbal
- Strategic thinking paired with strong execution skills
- Problem-solving mindset with ability to navigate complex situations and create win-win outcomes
- Self-motivated and capable of independent work while also being a strong team collaborator
- High emotional intelligence with adaptability to different situations and personalities
- Strong organizational and multitasking skills with ability to manage multiple priorities and deadlines
- Proficiency in CRM systems and business tools including Microsoft Office and analytics platforms
Benefits
- Occasional international travel
- Frequent local travel
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
OE experienceElectrified Propulsion (ePT)DCDCOBCinvertershigh-voltage componentsElectric Powertrain (ePT)ADASElectronicsautomotive systems
Soft Skills
relationship-buildingcommunicationstrategic thinkingproblem-solvingself-motivatedteam collaborationorganizational skillsmultitaskingadaptabilityresults-oriented
Certifications
Bachelor’s degreeMaster’s degreeMBA