HYPERHUG

Community Manager

• Run our open beta program: set weekly focus tests, communicate priorities in Discord, and keep momentum in the community.
• Validate community bug reports, reproduce reported issues, and write clear, minimal repro steps for engineering.
• File and maintain Jira tickets with proper priority, labels, and de-duplication.
• Design and run reward system (for bugs): evaluate reports for quality and first-to-report status, maintain the Reward Ledger, and coordinate in-game reward delivery.
• Write a weekly digest for the development team: top issues, trends, regression candidates.
• Run and grow our community: moderate platforms, set the tone, and organize events, contests, polls, and AMAs with the development team.
• Track player sentiment across Discord and other public channels, facilitate all the discussions.
• Be the visible voice of HyperHug for players: clear, friendly, on-brand communication.
• Handle incoming player tickets in SDK during downtime from bug-hunt and community work, escalate technical issues to the development team via established processes.
• Assist in preparing new game versions by validating player-reported issues, surfacing recurring problems, and identifying incidents early.

Community Coordinator – GameDev

3D Artist

• Creating keyframe animations for characters, weapons, and gameplay objects in both first-person and third-person perspectives.
• Cleaning and refining motion capture data to achieve polished in-game results.
• Producing animations for skins and additional in-game content.
• Preparing and exporting animation assets for integration into Unity.
• Maintaining high animation quality with strong attention to posing, timing, and weight.

Senior 3D Animator

QA Engineer

• Full-cycle manual testing of a mobile free-to-play project: testing new features and mechanics, regression testing, and acceptance testing.
• Creating, maintaining, and updating test documentation (test cases, checklists).
• Reporting and documenting found issues and preparing test reports.
• Close collaboration with the development team.
• Monitoring build stability and overall product quality.

Designer

• Creating game locations from concept to final implementation — including layout design, blockouts, assembly, and gameplay integration.
• Quality control of game locations, ensuring they meet external requirements and technical limitations.
• Optimizing levels to meet performance and technical requirements for mobile platforms.
• Collaborating with artists and other designers to ensure strong visual composition and cohesive gameplay flow.

Level Designer

Game Engineer

• Develop and evolve anti-cheat systems for Oxide: Survival Island.
• Identify, analyze, and fix vulnerabilities in game code and gameplay logic.
• Analyze logs, crashes, and runtime behavior to detect and investigate exploits.
• Design solutions based on authoritative server principles.
• Detect and counter common cheat patterns.
• Research and improve anti-cheat detection methods and overall system robustness.
• Integrate anti-cheat mechanisms into an existing codebase

Anti-Cheat Developer, Unity, Multiplayer

Customer Support

• Respond to player inquiries in SDK with clarity and empathy.
• Correctly categorize, tag, investigate, and escalate tickets when needed.
• Review complaints, verify evidence, and apply account actions (including bans) when appropriate.
• Perform required actions in internal tools/systems to resolve player cases.
• Update and create FAQ/KB articles, proofread content for new releases.
• Monitor our Discord community for bug reports and player issues.
• Validate community bug reports and prepare structured bug tickets for the development team.
• Support and create SDK automations (adjust rules, report errors).
• Handle Russian/English reviews via Appfollow: respond, categorize, escalate key issues.
• Monitor recurring problems, identify incidents, and provide structured feedback.
• Assist in preparing for new game versions by validating player-reported issues, and preparing clear bug reports for the development team.

Community Coordinator – GameDev

Senior 3D Animator

QA Engineer

Level Designer

Anti-Cheat Developer, Unity, Multiplayer

Support Agent