Hyperfine

People Operations

• Serve as the primary owner of day-to-day HR operations and recruiting coordination
• Ensure core people processes run accurately, consistently, and in compliance with regulations
• Own onboarding and offboarding processes for employees
• Coordinate new hire paperwork and orientation logistics
• Serve as a primary point of contact for employee HR questions and requests
• Support day-to-day HR administration, including job changes and promotions

Senior HR Generalist, People Operations

Sales

• Develop and own the territory plan to achieve quota / revenue growth goals, which will include both tactical and strategic thinking / planning.
• Be disciplined to a defined sales process and lead generation process, including specific KPI’s that will be measured weekly, monthly, and quarterly to support sales success.
• Collaborate with team members across the Hyperfine organization to share best practices and support a cohesive sales approach.
• Be always the Directly Responsible Individual (DRI) or quarterback for the customer while the sales process is underway and throughout the customer lifecycle to penetrate the account fully.
• Manage a complex sale with multiple work streams moving simultaneously and in a proper choreography that leads to system / unit sales of Swoop.
• Experience selling into complex procedures (ICU, ED, OR) and be an expert in anatomy, patient procedures, and delivering product value for targeted clinical specialties. Must be able to learn complex information quickly to apply those learnings in the sales process.
• Proven success selling technical information to the treating clinician, while also selling financially to the procurement team / CFO and orchestrating conversations with the IT / Informatics team at the hospital for successful implementation.
• Support live events such as demonstrations and conferences by managing logistics, driving customer awareness, and working with other commercial teams.
• Partner with Inside Sales to follow up on leads to find new customers, support product demonstrations through scheduling, follow-up, and ongoing funnel management activities.
• Partner with commercial and internal stakeholders (ex. product, marketing, clinical sciences, clinical applications, customer success) to share feedback, identify trends, and make introductions that result in increased value for the customer and Hyperfine.
• You are required to utilize CRM tools, such as Salesforce on a daily and weekly basis to report regional customers, accounts, and sales activities and metrics.
• Provide reports as required by leadership (monthly, quarterly, annually)
• Travel within the defined region to meet customers in person as often as needed.
• When required, travel outside of your region to attend company and industry events.
• Account for expenses and adhere to company expense policy.

Regional Sales Director – East Region

Manager

• Build and lead the global Clinical Support Team, including Clinical Support Specialists and Clinical Account Managers.
• Work with VP Commercial and Marketing leadership to set the overall vision and strategic plan for the Clinical Support organization.
• Drive customer outcomes, product adoption, and customer experience.
• Define and optimize customer lifecycle by driving programs and initiatives to improve engagement approaches.
• Recruit and develop high-performing team.
• Work closely with the sales management to align on strategies and account opportunities.

Senior HR Generalist, People Operations

Regional Sales Director – East Region

Senior Manager, Clinical Support