Hyatt

Customer Service Phone Agent

Hyatt

full-time

Posted on:

Location Type: Hybrid

Location: Moore • Oklahoma • United States

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Salary

💰 $17 per hour

Job Level

Junior

About the role

  • Respond to phone calls, emails, and additional guest inquiries
  • Conduct in-depth research to resolve guest concerns

Requirements

  • High school diploma or equivalent
  • 1+ year of customer service experience
  • Ability to thrive in a fast-paced environment
  • Proven track record of meeting or exceeding performance goals
  • Strong multitasking skills with proficiency in multiple PC applications
Benefits
  • Health and welfare programs
  • Retirement savings plan
  • Educational assistance
  • Employee stock purchase program
  • 12 free room nights for full-time associates after 90 days
  • Wellness reimbursement
  • Community involvement opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer servicePC applications
Soft Skills
multitaskingcommunicationproblem-solvingperformance goal achievementadaptability
Certifications
high school diploma