Service Desk Representative
Genesis Call Center, LLC
Cloud
Invoice Process Administrator - Equipment Finance
Huntington National Bank
full-time
Posted on:
Location Type: Hybrid
Location: Detroit • Minnesota, Missouri, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $24 - $25 per hour
Job Level
Junior
Tech Stack
CloudOracle
About the role
- Perform duties relative to the timely processing of invoices
- Prepare invoices to send to customers throughout multiple businesses
- Manage Special Handling accounts
- Submit invoices through customer portals
- Manage daily workload invoice assignments
- Manage Service Cloud and EBPP – Customer Service
- Manage Billing Customer Service phones
- Manage group mailboxes – Customer Service
- Move invoices to Document Management System
- Update customer setups to ensure proper billing details in Oracle
- Research and collaborate with team throughout Operations
- Perform other duties as assigned
Requirements
- High School Diploma, GED, or equivalent
- 1 - 3 years’ experience in a clerical or accounting environment with experience creating excel reports
- Applicants must be currently authorized to work in the United States on a full-time basis (Huntington will not sponsor)
- Some college preferred
- Oracle, Service Cloud and EBPP experience helpful
- Good Microsoft Office skills
- Exceptional customer service skills are a must
- Strong written and verbal communication skills
- Ability to effectively complete multiple tasks at once with accuracy
- Strong attention to detail
- Ability to work independently and meet deadlines
Benefits
- Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.
- Health insurance coverage
- Wellness program
- Life and disability insurance
- Retirement savings plan
- Paid leave programs
- Paid holidays
- Paid time off (PTO)
- Flexible work arrangements (combination of in-office and work from home)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
invoice processingExcel reportingOracleService CloudEBPPdocument managementbillingcustomer setupdata entryclerical skills
Soft skills
customer servicecommunicationattention to detailtime managementorganizational skillsindependenceaccuracycollaborationmultitaskingproblem-solving
Certifications
High School DiplomaGED
