Huntington National Bank

Senior Relationship Manager – Enterprise Payments

Huntington National Bank

full-time

Posted on:

Location Type: Hybrid

Location: Columbus • Missouri • North Carolina • United States

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Job Level

Senior

About the role

  • Responsible for growing and maintaining client relationships, in an existing portfolio of enterprise level customers.
  • Serve as a trusted advisor to commercial and large account clients, building long-term relationships and delivering strategic payment solutions.
  • Present strategic recommendations and performance reviews to C-level stakeholders, demonstrating clear business value and ROI.
  • Lead complex sales engagements with a consultative approach.
  • Negotiate pricing, terms, and contracts with precision and professionalism.
  • Work closely with internal teams including product, operations, and compliance to ensure seamless delivery and support of merchant services.
  • Stay current on industry trends, regulatory changes, and competitive dynamics to proactively advise clients and influence internal strategy.
  • Perform other duties and projects as assigned.

Requirements

  • Bachelor's degree in accounting, finance, accounting, economics, or equivalent related experience.
  • Minimum 10 years successful merchant services, payments for financial technology relationship or sales experience.
  • Proven success managing large or complex accounts.
  • Demonstrated ability to sell the spectrum of payments products (card processing, ACH, fraud mitigation, point of sales system, etc.)
  • Deep knowledge of payment products and industry applications.
  • Strong executive presence and ability to communicate effectively with senior stakeholders.
  • Excellent interpersonal, verbal and written communication skills, as well as negotiation and presentation skills.
  • Consultative mindset with a passion for solving client challenges.
  • Strong analytical and strategic planning abilities.
  • Proficient using O365, MS Word, MS Excel, and PowerPoint, as well as treasury technology and systems.
  • Master’s degree (MBA or similar) in a relevant field.
  • Established network of industry contacts and involvement in industry associations.
Benefits
  • Flexible work arrangements
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
merchant servicespaymentscard processingACHfraud mitigationpoint of sales systemstrategic payment solutionsanalytical skillsstrategic planningconsultative sales
Soft Skills
client relationship managementexecutive presencecommunication skillsinterpersonal skillsnegotiation skillspresentation skillsconsultative mindsetproblem-solvingstrategic thinkingteam collaboration
Certifications
Bachelor's degreeMaster's degree (MBA or similar)