
Director, Social/Digital Analytics
Hunter
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $115,000 - $150,000 per year
Job Level
About the role
- Drive Agency Best Practices in Measurement & Insights
- Build proficiency on HUNTER’s Tech Stack, serving as the go-to expert for understanding, using and advocating for its application
- Drive best practices by staying abreast of industry developments in measurement, toolkit enhancements and dashboarding capabilities and spearheading the adoption of new or improved methods agency wide
- Act as an internal consultant to work closely with account teams on validating client programming and developing templates for customized client measurement and reporting
- Spearhead the development of new analyses and deliverables that further monetizes the use of HUNTER’s tech stack
- Build HUNTER’s analytic efficiencies through actively identifying methods of incorporating AI into workstreams
- Serve as a senior counselor for all internal (staff members) and external teams (suppliers/partners) who are involved in the collection and interpretation of primary and secondary market insights, competitive and industry trends, and development of solid strategic recommendations for the account teams and clients
- Partner with other agency specialty teams to drive synergies and support on HUNTER’s business solutions
- Serve on the HUNTER Power User Group community, helping to support the Social Listening, Media Coverage, Brand Lift and Insight Sub-Teams
- Counsel and support the strategic planning function, leveraging HUNTER’s suite of measurement tools, for new business pitches, client planning and other client engagements
- Learn, leverage and advocate for HUNTER’s proprietary frameworks: 7C’s Situation Assessment Process and REAL KPI Measurement Process
- Provide leadership against insight and measurement-driven client engagements by determining information needed to best meet their specific business goals, driving superior execution, and interpreting findings that lead to business building insights and actionable implications
- Strengthen HUNTER’s Hunter Intelligence reputation by actively engaging in the industry’s social and digital analytics dialogue, representing HUNTER’s POV and differentiating our capabilities.
Requirements
- 8+ years of relevant work experience in digital media analytics and research, preferably at a marketing services agency
- Outstanding leadership and consultative skills to effectively interact with and mentor/coach agency team members and client partners and ability to lead through complexity and ambiguity
- A solid working knowledge of HUNTER’s digital measurement toolkit, including social/media listening and monitoring tools (e.g. Quid, Meltwater, Brandwatch); data visualization (e.g. Domo, Tableau); website analytics (e.g. Google Analytics, Omniture, Webtrends); insights/trends (Mintel, Simmons, Google Search Trends); and data analysis (e.g. SPS, SAS, R, SQL)
- Experience partnering with research companies (e.g., Harris, Wakefield) to conduct surveys to gather audience insights; ability to use DIY survey tools a plus
- Strong Excel skills (pivot tables, v-lookup, text to columns, charts)
- Strong communicator and storyteller, both written and verbal, with the ability to create, build and deliver a clear and succinct story from data analysis and prepare compelling presentations and reports
- Deep understanding of marketing fundamentals, brand planning and strategy, brand positioning, message evaluation, target consumer definition and brand analytics
- Familiarity with PR and marketing performance metrics and an understanding of how they relate to business impact
- Team-minded and collaborative, with strong persuasive and problem-solving skills
- Excellent project management skills, nimble and adaptable with demonstrated success in a fast-paced, service-focused organization
- Passion for problem solving and thinking critically, with a demonstrated ability to learn quickly.
Benefits
- competitive health and dental insurance plans
- 401K company match
- generous PTO
- hybrid work model
- a “work from anywhere in the US” policy (up to four weeks a year)
- year-round staff training and development curriculum
- staff-led Action Group dedicated to DEI excellence in the agency and industry
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital media analyticsdata visualizationdata analysissocial media listeningwebsite analyticsSQLSASRExcelmarketing fundamentals
Soft Skills
leadershipconsultative skillscommunicationstorytellingproblem-solvingcollaborationproject managementadaptabilitycritical thinkingmentoring