HumanIA

Consultant

• Monitor the treatment of patients enrolled in the program;
• Provide guidance on the condition, medications, signs and symptoms, and quality of life;
• Support patients and family members in treatment adherence and answer questions;
• Provide information on access to treatment and available services;
• Collaborate with physicians to provide updates on the program and patient status;
• Identify and report pharmacovigilance events and technical complaints.

Healthcare Technical Consultant – Patient Navigation

Analyst

• Prospecting and making initial contact with clinics, hospitals and laboratories across the country; registering and credentialing new providers in accordance with company guidelines and contractual requirements;
• Collecting, validating and maintaining up-to-date mandatory partner documentation (CNPJ, alvarás, CNES, licenses, etc.);
• Supporting the preparation, submission and tracking of contract drafts, under supervision;
• Responding to internal requests to locate and recommend providers in specific regions;
• Populating systems, spreadsheets and management tools with up-to-date partner data;
• Supporting analysis of providers' compliance with the operational and contractual requirements of programs;
• Interacting with areas such as Legal, Commercial and Operations to align network-related requests;
• Evaluating improvements to system usage processes and breaking initiatives down into actionable tasks;
• Presenting results for the processes under your responsibility.

Healthcare Technical Consultant – Patient Navigation

Administrative Analyst, Junior