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About the role
Key responsibilities & impact- Responsible for providing support in administrative processes related to the network of accredited providers and for assisting the department with other activities as needed.
- Perform operational activities related to updating documents and registration information of accredited providers, completing contracts, and system parameterization.
- Register, monitor, and maintain partner records in the system by updating contracts and documentation.
- Support financial/billing control for accredited clinics, laboratories, and hospitals.
- Respond to system tickets and requests according to SLA deadlines.
- Provide internal and external customer service via email and phone.
- Perform similar and/or related tasks.
Requirements
What you’ll need- High school diploma required. Preferred: university studies in progress in Administration, Health, or a related field.
- Basic Microsoft Office skills.
- Previous experience with administrative tasks.
Benefits
Comp & perks- Health insurance - comprehensive medical coverage to take care of your health.
- Dental insurance - coverage to help maintain your dental health.
- Home office allowance - added comfort for your remote work days.
- Meal allowance - convenience and quality for your daily meals.
- Transportation voucher - support for your daily commute.
- Life insurance - protection and security for you and your family.
- Private pension plan - assistance in planning your future finances.
- PPR - Profit Sharing Program.
- Viveo Health Center - convenient access to various in-person specialties and an online platform.
- Exclusive discounts at the Mafra Specialties store.
- Total Pass - benefits for fitness and physical activity.
- Exclusive partnerships and discounts for employees - for education, leisure, and more.
- Subsidy: up to 70% of the cost of assistive devices and prosthetics according to internal policy (benefit granted only for devices related to disabilities).
- Device replacement every 2 years with medical recommendation, provided there is no evidence of misuse.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
administrative processesdocument updatingcontract completionsystem parameterizationfinancial controlbilling controlcustomer service
Soft Skills
communicationorganizational skillscustomer service skills
Certifications
high school diploma