Client Executive
Humana
full-time
Posted on:
Location Type: Hybrid
Location: Los Angeles • California • United States
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Salary
💰 $93,400 - $127,300 per year
About the role
- Manage a Book of Business of 100+ Specialty Only clients
- Develop and execute strategies for assigned client relationships to achieve membership retention and growth targets
- Meet retention and cross-sell objectives for assigned book of business
- Act as a strategic business partner to Humana's Group Sales Representatives, clients, agents, and consultants
- Seek opportunities to execute cross sell strategies by adding new Humana lines of business
- Coordinate the renewal process including formal Request for Proposal process with internal partners
- Maintain contractual obligations and reporting requirements
- Represent Humana at community events, associations and industry organizations
- Liaison between assigned clients and Humana internal areas for escalated issues
- In-depth analysis of reporting related to trends and utilization
Requirements
- Bachelor's degree or equivalent experience required
- 8+ years' client management within the Healthcare continuum to large employers, with expertise in Dental and Vision
- Understanding of employer procurement process
- Consultative selling background and experience
- Experience influencing C-suite Executives either directly or through a broker medium
- Executive presence
- Business and Financial Acumen
- Strong communicator- written, verbal and presentation skills
- Develop positive, collaborative client relationships
- Active life and health license
Benefits
- Medical, dental and vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Volunteer time off
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
client managementconsultative sellingcross-sell strategiesreporting analysisprocurement processmembership retentiongrowth strategiescontractual obligationsRequest for Proposal processutilization trends
Soft Skills
strategic business partnershipinfluencing C-suite Executivesexecutive presencebusiness acumenfinancial acumenstrong communicationcollaborative relationshipspresentation skillswritten communicationverbal communication
Certifications
Bachelor's degreeactive life and health license