Client Executive
Humana
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $93,400 - $127,300 per year
About the role
- Manages a Book of Business of 100+ Specialty Only clients
- Develops and executes strategies for client relationships to achieve membership retention and growth targets
- Meets retention and cross-sell objectives for assigned book of business
- Acts as a strategic business partner to Humana's Group Sales Representatives, clients, agents, and consultants
- Seeks opportunities and partners with Specialty Sales Executive to execute cross-sell strategies
- Coordinates the renewal process, including the formal Request for Proposal process with internal partners
- Maintains contractual obligations and reporting requirements, including Performance Guarantees
- Collaborates with various internal departments to support the client’s strategic goals
- Coordinates resources for client Open Enrollments, on-site events, and activities
- Leads the Open Enrollment strategy for assigned clients
Requirements
- Bachelor’s degree or equivalent experience required
- 8+ years’ client management within the Healthcare continuum to large employers, with expertise in Dental and Vision
- Understanding of employer procurement process
- Consultative selling background and experience
- Experience influencing C-suite Executives either directly or through a broker medium
- Executive presence
- Business and Financial Acumen
- Strong communicator- written, verbal and presentation skills
- Develops positive, collaborative client relationships
- Active life and health license
Benefits
- Medical, dental and vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Volunteer time off
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
- Other opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
client managementconsultative sellingcross-sell strategiesrenewal processRequest for Proposalcontractual obligationsreporting requirementsPerformance GuaranteesOpen Enrollment strategyinfluencing C-suite Executives
Soft skills
strategic business partnerbusiness and financial acumenstrong communicatorcollaborative client relationshipsexecutive presence
Certifications
active life and health license