Hugo Hamann GmbH & Co. KG

Systems Engineer

• Implement information and telecommunications technologies.
• Configure hardware and software components.
• Receive and resolve incidents on-site or via remote maintenance.
• Administer our deployed systems.
• Conduct user training and onboarding.

IT Specialist for System Integration

• Als Fachinformatiker für Systemintegration (m/w/d) bist du dafür verantwortlich, dass unsere IT-Systemlösungen bei unseren Kunden in ganz Norddeutschland eingesetzt werden und reibungslos funktionieren.
• Während deiner Ausbildung wirst du Profi im: Realisieren von Informations- und Telekommunikationstechniken
• Konfigurieren von Hard- und Softwarekomponenten
• Annehmen und Beseitigen von Störungen vor Ort oder per Fernwartung
• Administrieren unserer eingesetzten Systeme
• Durchführen von Nutzereinweisung

Ausbildung 2026 – Fachinformatiker für Systemintegration

Account Executive

• Marketing and sales of production printing systems, including finishing modules and related software
• Managing newly acquired and existing customers within a defined sales territory
• Developing efficient, solution-oriented concepts with customers and supporting them through implementation
• Acting as the primary point of contact for customers beyond implementation
• Preparing proposals in collaboration with inside sales and conducting contract negotiations
• Independently managing and coordinating sales processes and customer projects

Sales Representative, Production Printing

Outside Sales

• Commissioning, network setup, troubleshooting and fault resolution on-site at customer locations
• Perform repairs and maintenance and record all service-relevant data in the Service Management System
• Responsible for assessing warranty and guarantee cases
• Support sales by actively promoting technical services
• Develop and implement customer-specific workflows and technical solutions

Service Technician, Field & Office Service

• Commissioning, network integration, troubleshooting and fault resolution on-site at customer locations
• Perform repairs and maintenance and record service-related data in the Service Management System
• Responsible for assessing warranty and guarantee claims
• Support sales by actively promoting technical services
• Develop and implement customer-specific workflows and technical solutions

Service Technician – In-house & Field Service

Manager

• Independent planning, coordination and monitoring of all project phases – from initiation to successful completion
• Definition and alignment of project objectives involving all relevant internal departments and stakeholders
• Preparation of detailed project plans including time and resource planning and monitoring adherence to deadlines and budgets
• Coordination of implementation and ensuring smooth collaboration between all participating areas, including external partners or service providers where applicable
• Ongoing risk management: identification, assessment and control of potential project risks and initiation of appropriate countermeasures
• Regular, transparent reporting on project status, target achievement, progress and deviations to relevant decision-makers
• Responsible for customer-oriented project communication and sustained support throughout the entire project duration
• Continuous development of project management methods and improvement of internal processes to increase efficiency and quality.

Project Manager, IT System Solutions

• Independently plan, manage and monitor all project phases — from initiation to successful completion
• Define and align project objectives with all relevant internal departments and stakeholders
• Prepare detailed project plans including time and resource planning and monitor adherence to deadlines and budgets
• Coordinate implementation and ensure smooth collaboration between all involved areas, including external partners or service providers where applicable
• Ongoing risk management: identify, assess and control potential project risks and initiate appropriate countermeasures
• Provide regular, transparent reporting on project status, goal achievement, progress and deviations to relevant decision-makers
• Responsible for customer-focused project communication and sustainable support throughout the entire project lifecycle
• Continuously develop project management methods and improve internal processes to increase efficiency and quality.

• Promoting our developed solutions in the office and contract furnishing sector
• Acquiring new customers and maximizing market potential
• Increasing customer satisfaction and customer retention
• Close collaboration with the inside sales team
• Working with customers to develop bespoke concepts for (new) office environments based on their ideas

Field Sales Representative – Office & Contract Furnishings

Account Manager

• Customer acquisition & account management: Actively seek new clients and identify business opportunities.
• Develop sales strategies to acquire new clients.
• Maintain relationships with the existing client base.
• Regular communication to understand and meet client needs.
• Sales presentations & proposal management: Present products or services.
• Explain features, benefits, and unique selling points.
• Prepare quotes and cost calculations, and negotiate terms and conditions.
• Market analysis: Monitor market and industry trends.
• Collect and synthesize information about competitors and market conditions.

Account Manager, IT System Solutions

• Aktive Suche nach neuen Kund:innen und Identifizierung von Geschäftsmöglichkeiten
• Erstellung von Verkaufsstrategien zur Gewinnung neuer Kund:innen
• Pflege von Beziehungen zum bestehenden Kundenstamm
• Regelmäßige Kommunikation, um Kundenbedürfnisse zu verstehen und zu erfüllen
• Vorstellung von Produkten oder Dienstleistungen
• Erklärung von Funktionen, Vorteilen, Alleinstellungsmerkmalen
• Erstellung von Angeboten und Kalkulationen sowie Verhandlungen von Konditionen
• Beobachtung von Markt- und Branchentrends
• Sammlung und Aufbereitung von Informationen über Wettbewerber und Marktbedingungen

Account Manager – IT-Systemlösungen

• Sales territory covering the greater Hamburg area
• Acquisition of major clients for print and document solutions (multifunction devices, hardware and software) and DMS/ECM products
• Support of newly acquired major clients as well as existing clients within a defined sales territory
• Development of efficient, solution-oriented concepts with major clients and support through to implementation
• Serve as the primary, end-to-end contact beyond implementation
• Preparation of proposals in collaboration with the inside sales team and contract negotiations
• Independently manage and coordinate sales processes and customer projects

IT Specialist for System Integration

Ausbildung 2026 – Fachinformatiker für Systemintegration

Sales Representative, Production Printing

Service Technician, Field & Office Service

Service Technician – In-house & Field Service

Project Manager, IT System Solutions

Project Manager, IT System Solutions

Field Sales Representative – Office & Contract Furnishings

Account Manager, IT System Solutions

Account Manager – IT-Systemlösungen

Key Account Manager – Print and Document Solutions