Product Support Specialist
Pulley
Salary
💰 $186,300 - $279,500 per year
Job Level
Senior
About the role
- Design and deliver complex, scalable solutions and ensure long-term sustainability
- Drive technical decisions and act as a go-to expert in your domain
- Solve intricate challenges, balancing short- and long-term priorities
- Manage and collaborate across multiple teams and technologies with minimal guidance
- Provide feedback, review designs, mentor engineers, and potentially serve as interim Tech Lead
- Advocate for engineering best practices, reusable solutions, documentation, and knowledge sharing (tech talks)
- Take full ownership of large, high-impact projects ensuring scalability and alignment with system architecture
- Deliver reliable, customer-focused solutions and contribute to high-impact outcomes
Requirements
- Experience designing, building, and delivering scalable, reliable software
- Strong problem-solving skills and the ability to handle ambiguity and complexity
- Exceptional communication and collaboration skills with an ability to provide constructive feedback and mentor others
- A deep passion for technology, continuous learning, and quality
- A growth mindset and a desire to continually improve your technical skills and leadership abilities
- Ability to drive complex projects from start to finish and manage multiple teams and technologies with minimal guidance
- Ability to address long-standing technical challenges and advocate for scalable, high-quality solutions
- Experience collaborating with Technical Leads, Product Managers, and engineers; may serve as interim Tech Lead
- Willingness to provide mentorship, conduct code reviews, and foster engineering best practices
- Required to attend a regional HubSpot office for in-person onboarding and occasional in-person events (if joining Engineering/Product)
