About the role
- Assist account team in providing quality customer service to existing accounts
- Assistance in resolving billing and claim issues, gathering renewal information and general account assistance as needed
- Assisting account team with annual enrollment by helping create communication material
- Assist with special projects in the office as requested
- Monitor and maintain accurate client information in account management systems as assigned
- Act in capacity of client manager on assigned accounts
Requirements
- Proficient in Microsoft Office Programs
- 1-2 years administrative experience
- Exceptional customer service skills
- Strong attention to detail
- Life, Accident and Health Insurance License preferred
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft Office
Soft skills
customer serviceattention to detail
Certifications
Life Insurance LicenseAccident Insurance LicenseHealth Insurance License