HR Tech Solutions

IT Support

• The Benefit Administration Specialist- Technology will be responsible for working with our clients to complete the implementation, renewal and support of benefit administration platforms.
• Configure benefit administration platforms with plans, rates, documents, etc.
• Liaison between Employee Benefit Broker, Carrier, HR and Benefit Administration system
• Answer system related questions from a variety of companies with multiple benefit plans and levels
• Assist in implementing new systems and maintenance
• Assist in implementing carrier integrations as needed
• Assist in implementing payroll integrations as needed
• Review company benefit plans and offer solutions on how technology platforms can improve efficiencies for each company
• Maintain current benefit technology platform, update documents, employee & plan information as needed
• Other duties as assigned

Benefit Administration Specialist – Technology

Analyst

• The EDI Coordinator will be responsible for managing discrepancy reports for 834 file feeds
• This position does not require you to configure EDIs; it requires reviewing and resolving discrepancy reports
• In addition to EDI discrepancy management, this role will support advanced Excel-based data analysis, reporting, reconciliation, and process optimization related to carrier feeds, enrollment data, and compliance reporting
• Review daily carrier reports and triage member and technical discrepancies
• Investigate issues and route to carrier, broker and/or create a technology case
• Answer system related questions from a variety of companies with multiple benefit plans and levels
• Other duties as assigned
• Develop and maintain advanced Excel workbooks (formulas, pivot tables, Power Query, data models) to support reporting and analysis
• Analyze, reconcile, and audit enrollment and carrier data to identify discrepancies, trends, and process improvements
• Create dashboards, automated reports, and tracking tools to support business operations and compliance needs
• Ensure data accuracy and integrity while documenting processes and supporting ad hoc 834 and benefits reporting requests

EDI Coordinator, Excel Analyst

Human Resources

• Partner with Senior HR Consultants to support client engagements across a variety of HR topics and initiatives
• Support with maintaining HR technology platforms (HRIS, ATS, benefits, payroll, compliance systems) to ensure data accuracy, system integrity, and operational efficiency
• Support with system implementations including testing and data compilation
• In conjunction with the Senior HR Consultant, ensure HR policies, procedures, and processes are properly configured, documented, and consistently applied within HR systems
• Leverage HR systems and reporting tools to uncover process improvement opportunities
• Maintain accurate employee records and documentation in electronic HR systems and, when necessary, paper files
• Assist with talent acquisition activities, including job postings, applicant tracking, and onboarding system coordination
• Help ensure compliance with federal, state, and local labor regulations
• Participate in system audits, data clean-up initiatives, and process documentation projects
• Other duties as assigned

HR Coordinator

Data Analyst

• Build, maintain, and optimize complex Excel workbooks, including advanced formulas, pivot tables, Power Query, and data models
• Analyze large datasets to identify trends, errors, and opportunities for improvement
• Create dashboards, reports, and automated tools to support business and compliance needs
• Clean, validate, and reconcile data from multiple sources
• Troubleshoot data issues and ensure data accuracy and integrity
• Document processes and maintain clear version control of files

Benefit Administration Specialist – Technology

EDI Coordinator, Excel Analyst

HR Coordinator

Data Analyst, Excel