Print Enterprise Account Manager
HP France
full-time
Posted on:
Location Type: Office
Location: New York City • New Jersey • New York • United States
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Salary
💰 $195,450 - $225,000 per year
About the role
- Develops and executes strategic enterprise account plans that expand HP’s print footprint, increase share of wallet, and drive long-term customer value through structured planning and regular business reviews.
- Builds and maintains trusted, senior-level relationships with key customer stakeholders, gaining a deep understanding of customer environments, business priorities, and procurement models.
- Leads complex enterprise deal cycles, collaborating with internal teams (category, pricing, services, finance, legal, and operations) and external partners to deliver competitive, customer-aligned solutions.
- Engages channel and alliance partners to improve win rates, optimize delivery, and ensure successful execution of enterprise print strategies.
- Consistently meets or exceeds assigned revenue, margin, and growth targets across hardware, supplies, services, and contractual print offerings.
- Leverages industry and market knowledge to identify new opportunities within existing accounts, including fleet transformation, managed print services (MPS), digital workflow, and lifecycle services.
- Owns resolution of complex customer issues by coordinating cross-functional resources and driving timely, effective outcomes that protect customer satisfaction and long-term relationships.
- Analyzes account performance, pipeline health, and key performance indicators to identify risks and opportunities, delivering actionable insights to customers and internal stakeholders.
- Leads contract renewals, pricing negotiations, and commercial discussions to secure extensions and expansions while balancing customer value and HP business objectives.
- Provides coaching, guidance, and informal mentorship to junior account managers, supporting capability development and best-practice sharing across the team.
Requirements
- Four-year or graduate degree in Sales, Marketing, Business Administration, or a related discipline, or equivalent professional experience.
- Typically 7–10 years of experience in enterprise account management, customer relationship management, or complex B2B sales roles.
- Experience selling enterprise print, hardware, services, or technology solutions into large commercial or enterprise environments is strongly preferred.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 13 paid holidays
- Additional flexible paid vacation and sick leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
enterprise account managementcustomer relationship managementB2B salescontract renewalspricing negotiationscommercial discussionsaccount performance analysispipeline health analysismanaged print servicesdigital workflow
Soft Skills
strategic planningrelationship buildingcollaborationproblem resolutioncoachingmentorshipcommunicationcustomer satisfaction focusinsight deliveryteam support
Certifications
four-year degreegraduate degree