Lead the strategy, scalability and performance of logistics operations across our largest market, including the United States and Canada.
Drive improvements in the customer experience and efficiency through process standardization, automation and digitalization.
Strong collaboration with market teams, third-party logistics providers and cross-functional departments to enhance cost efficiency, service levels and regulatory compliance.
Leverage advanced logistics technologies, data analytics and risk management frameworks to strengthen operational resilience and drive sustainable growth.
Oversee all customs compliance, trade regulations and duty mitigation programs (e.g., FTZ, C-TPAT, Duty Drawback).
Build strong relationships and management program with retail vendors, freight forwarders, and carriers to ensure service excellence.
Lead and develop high-performing teams through ambiguity, encouraging resilience, adaptability, and a focus on finding effective ways in dynamic and evolving environments.
Lead continuous improvement initiatives to reduce lead times, improve fill rates, improve speed of delivery and lower logistics costs.
Requirements
Typically has 15+ years of dynamic job-related and/or management experience, preferably in supply chain, logistics operations, or a related field.
Customer-focused with a passion for delivering outstanding order experiences.
Analytical approach striving to uncover root causes behind operational trends.
Thrives in ambiguity; skilled at identifying challenges and building scalable solutions.
Strong discernment with a sharp understanding of cross-functional dynamics.
Excellent communicator, skilled at aligning diverse collaborators.
Successful negotiator with carriers across regional, national, and international levels, including drop-ship capabilities.
Strong proficiency in transportation systems, with the ability to build tools and reports for operational visibility and control.
Benefits
Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; · 4-12 weeks fully paid parental leave based on tenure · 11 paid holidays · Additional flexible paid vacation and sick leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
logistics operationsprocess standardizationautomationdigitalizationdata analyticsrisk managementcustoms compliancetrade regulationsduty mitigationtransportation systems