Houst

Operations

• Lead global ops strategy and execution across multiple countries and functions
• Part of the SLT, responsible for performance, process, and people, driving impact at scale
• Own end-to-end ops across guest experience, maintenance, supply chain, and platform performance
• Build and lead a global team of 70+ with 3 senior direct reports
• Drive operational excellence through data, systems, and scalable processes
• Boost NPS and customer satisfaction through continuous improvement
• Manage multi-currency budgets and improve cost-to-serve
• Work cross-functionally to align ops with company strategy

Head of Operations

• Lead Houst’s end-to-end operations across markets, functions, and time zones
• Sit on the SLT and own operational performance, balancing strategic thinking with practical execution
• Lead 70+ people globally and manage three senior function leads
• Shape how operations scale in a tech-driven, cost-efficient way
• Build systems and processes across property maintenance, guest experience, pricing, and platform performance
• Drive platform optimisation, dynamic pricing, and cost control
• Work closely with Product, Growth, and SLT to hit company-wide goals

Director of Operations

Financial Planning and Analysis

• Report to the Financial Controller
• Prepare and analyse monthly management accounts
• Assist with month-end close, reconciliations, and consolidations across multiple entities
• Deliver variance analysis and insights to support decision-making
• Ensure financial accuracy across P&L, balance sheet and cash flow
• Oversee daily AP/AR activities and customer/supplier reconciliations
• Support cash flow forecasting, payment runs, and bank reconciliations
• Work closely with internal teams to resolve issues and maintain smooth operations
• Support budgeting and forecasting processes in collaboration with the FP&A function
• Monitor departmental spend and highlight areas of concern or opportunity
• Provide financial insights to various departments to support performance and cost control
• Ensure compliance with IFRS, GAAP and local tax requirements
• Maintain internal controls and support audit readiness
• Identify and implement process improvements and automation opportunities
• Work UK working hours (10:00–19:00 SAST during BST, 11:00–20:00 SAST during GMT)
• Hybrid role based in Cape Town (2–3 days in-office)

Junior Finance Manager

Full-stack Engineer

• Houst is the world’s largest short-let property management service. Founded in London in 2015, we now manage over 2,000 properties across 19 cities worldwide, from Dubai to Sydney, and Edinburgh to Cape Town. We handle every step of the hosting process, from creating listings on platforms like Airbnb and Booking.com, to guest support, smart pricing, and property maintenance.
• Behind the scenes, our tech team builds the tools that keep this all running smoothly: from listing automation and 24/7 guest comms to pricing engines and integrations with third-party platforms. We’re scaling fast and need strong technical leadership to push our platform to the next level.
• We’re looking for a Senior Software Developer / Team Lead to guide our tech team, shape our technical strategy, and keep our platform reliable, secure, and scalable. You’ll work across the stack, mentor developers, and collaborate with product and business teams to deliver real impact.
• Lead development of scalable web apps using Python 3, React, React Native, Flask, and SQLAlchemy
• Design, implement, and optimise RESTful APIs to power platform functionality
• Set coding standards through CI, peer reviews, and automated testing
• Mentor junior developers and build a culture of learning and technical excellence
• Optimise and maintain databases (PostgreSQL, Redis)
• Collaborate with cross-functional teams (Product, Ops, Growth, CS) to shape new features
• Champion automation to improve scalability and efficiency
• Refine deployment pipelines to ensure smooth, stable releases
• Stay ahead of tech trends and apply them to improve Houst’s platform