Operations

• Lead global ops strategy and execution across multiple countries and functions
• Part of the SLT, responsible for performance, process, and people, driving impact at scale
• Own end-to-end ops across guest experience, maintenance, supply chain, and platform performance
• Build and lead a global team of 70+ with 3 senior direct reports
• Drive operational excellence through data, systems, and scalable processes
• Boost NPS and customer satisfaction through continuous improvement
• Manage multi-currency budgets and improve cost-to-serve
• Work cross-functionally to align ops with company strategy

Head of Operations

Operations Director – Municipal

Vice President, Rewards, Talent and Operations

Operations Associate

VP Operations

Treasury Operations Assistant