Hotwire Communications Ltd

Financial Planning and Analysis

• Lead the monthly financial closing, including completion of corporate closing and investor relation materials and presentations that describe the performance of the business across market, construction type, billing types, etc.
• Directly support regional leadership in all financial planning functions including annual budget collection, quarterly forecast collection and month end variance analysis.
• Host monthly business reviews with regional leadership covering revenue and expense results, unit results (connect and churn) to call out potential issues to allow for course correction.
• Work with SVP of FPA to create and maintain consolidated results package.
• Support SVP of FPA and other team members by sharing best practices within the regions supported.
• Work with BI team to develop standard reporting combining units and financials.
• Support regional leadership with ADHOC data requests.
• Provide input into staffing modeling utilizing unit forecasts.
• Evaluate sales compensation plans for effectiveness and efficient use of expense.
• Prepare analytics and business cases in support of unique business initiatives.
• Develop and maintain relationships with key partners and senior management to influence behavior and decision making.
• Appropriately assess potential financial risks when business decisions are made.
• Build partnerships and collaborate across the company with functional and geographic leaders.
• Drive functional initiatives that support scale across the company.
• Other duties as required or assigned.

Director of Financial Planning and Analysis

Sales

• Handle outbound sales inquiries and take incoming customer service calls
• Interact with hundreds of customers each week to sell new products and services
• Listen to customers, understand their needs and provide information on additional products
• Utilize systems and technology to complete account management tasks
• Recognize sales opportunity and apply sales skills to upgrade
• Explain and position the products and processes with customers
• Appropriately escalate customer dissatisfaction with call center leadership team
• Ensure first call resolution through problems solving and effective call handling

Director of Financial Planning and Analysis

Sales Engagement Specialist