Program Manager – EPMO

Hotwire Communications Ltd

Program Manager overseeing project execution and delivering solutions at Hotwire Communication. Engaging cross-functional teams and managing stakeholder relationships for process improvement.

Posted 6/3/2026full-timeFort Lauderdale • Florida, North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

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Hard Skills

project managementdata analysisrisk managementprocess improvementreportingROI analysisproject scope managementschedule managementcost managementautomation

Soft Skills

communicationstakeholder engagementteam coordinationrelationship managementcross-functional collaborationpresentation skillsorganizational skillsproblem-solvingleadershipadaptability

Tools & Technologies

Microsoft Office SuiteSalesforce.comproject management toolscable billing systemsdispatch systems

Certifications & Qualifications

Bachelor's degreeproject management experience

Industry Keywords

telecommunicationscable productsservice deliverystakeholder managementtechnical feasibility

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Provide support for identifying and integrating best practices by developing methods and procedures to support the Enterprise of Hotwire Communication
Assist in the definition of project scope and objectives, involving relevant stakeholders and ensuring technical feasibility
Coordinate internal resources and third parties/vendors for the execution of projects
Develop a detailed project plan to monitor and track progress
Develop comprehensive project plans to be shared with clients and staff members
Establish and maintain the relationship with internal stakeholders and external vendors
Identify local processes or reports to automate, simplify, eliminate, integrate and create standards and documentation
Manage changes to the project scope, schedule, and costs using appropriate verification techniques
Manage multiple projects and teams concurrently
Partner with peers to help streamline processes and provide support to cross functional teams
Perform regular data analysis to track performance
Perform risk management to minimize project risks
Prepare and present reports for upper management regarding project status
Provide project coordination for overall Service Delivery organization

Requirements

What you’ll need

Bachelor’s degree or equivalent project management experience
Ability to effectively engage/interact/communicate with all levels within the organization and external stakeholders
At least 5 years of relevant work experience
Experience in driving process improvement across diverse teams
Experience in reporting and analysis, and ROI analysis
Expert level in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
Knowledge of cable and telecommunications products and services
Knowledge of cable billing and dispatch systems and Salesforce.com
Strong project management skills and knowledge of Project Management tools
Strong understanding of contract language and other agreements

Benefits

Comp & perks

Comprehensive Healthcare/Dental/Vision Plans
401K Retirement Plan with Company Match
Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
Paid Volunteer Time
Paid Parental Leave
Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
Employee Referral Bonuses
Exclusive Entertainment Discounts/Perks