Hotel Equities

Assistant General Manager

Hotel Equities

full-time

Posted on:

Location Type: Office

Location: Lincoln • New York • United States

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Salary

💰 $45,000 - $48,000 per year

About the role

  • Providing exceptional service to every guest while simultaneously maximizing hotel profitability.
  • Ensuring that all hotel operations are performed professionally and adhere to the brand and company standards.
  • Directing and coordinating the activities of the front desk, housekeeping, reservations, guest service, security, and maintenance
  • Maximizing ADR and Occupancy
  • Coordinating communications between Sales and Operating departments
  • Motivating, coaching, and training department supervisors
  • Understanding financial statements and budget, including staffing guidelines
  • Controlling department head schedule, expenses, and implementing cost-saving strategies
  • Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations
  • Managing all aspects of the safety program, including training, reporting, and incentives
  • Maintaining a cooperative and positive work environment

Requirements

  • An experienced Assistant General Manager with 2+ years of supervisory hotel operations
  • Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt.
  • Knowledgeable in financial statements and budget including staffing guidelines.
  • Proven ability to deliver exceptional guest service results as measured through guest satisfaction
  • Great at developing, and/or implementing policies, procedures and systems to improve business operations.
  • Able to embrace property safety programs to include training, reporting, and incentives.
  • Display initiative, perseverance, and analytical skills
Benefits
  • Quarterly Bonus
  • Health, vision, and dental insurance
  • 401(k)
  • Vacation
  • Paid Holidays
  • Opportunities for growth
  • Discount programs for shopping, travel, tickets and more.
  • Learning & Development programs and goal setting to create big possibilities for your career.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial statementsbudget managementcost-saving strategiesguest servicehotel operationssafety program managementstaffing guidelinespolicy implementationprocedure developmentanalytical skills
Soft Skills
exceptional servicemotivationcoachingtraininginitiativeperseverancecommunicationleadershipteamworkproblem-solving