Lifestyle Partnerships Manager
Substack
Groups Sales Manager
Hotel Engine
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 - $75,000 per year
Job Level
Mid-LevelSenior
About the role
- Respond to and manage high volume inbound inquiries for group bookings, ensuring timely and personalized follow-ups.
- Qualify inbound leads and assess their needs to determine the best solutions for their group requirements.
- Close group booking opportunities by presenting tailored solutions, upselling, and cross-selling additional services and features.
- Consistently achieve and exceed sales KPIs, converting inbound leads into successful bookings.
- Be the advocate for your clients both internally and externally, ensuring their needs are met and expectations exceeded.
- Maintain and nurture long-term relationships with clients, ensuring satisfaction and fostering repeat business opportunities.
- Create and present customized proposals, highlighting the unique features, amenities, and services that align with the client’s group travel needs.
- Build and maintain a robust pipeline of inbound opportunities, ensuring effective follow-up and communication throughout the sales process.
- Collaborate with teams across sourcing, marketing, contracting, and leadership to ensure seamless execution of group bookings from start to finish.
- Stay up-to-date with industry trends, competitor offerings, and market dynamics to inform sales strategies and identify new opportunities.
Requirements
- 3+ years of B2B/B2C sales experience, ideally in hospitality or group travel sales, with a proven track record of driving revenue growth.
- Inbound sales expertise, with the ability to convert warm leads into closed deals using consultative and solution-based selling techniques.
- Strong negotiation and communication skills, with the ability to create tailored proposals and presentations that align with client needs.
- Self-motivated and proactive, with a passion for helping businesses optimize their group travel.
- Exceptional organizational skills and the ability to manage multiple leads, opportunities, and relationships at once.
- Comfort and confidence with CRM software (e.g., Salesforce, HubSpot) to manage leads and track sales activities.
- Strong analytical skills, with a knack for identifying opportunities to upsell and cross-sell to existing clients.
- A team player who thrives in a fast-paced environment and can collaborate effectively across departments.
- Builders and change agents - people who care about improving and optimizing processes and will drive initiatives in doing so.
- Up to 5% travel may be required, depending on client needs and business requirements.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
B2B salesB2C salesconsultative sellingsolution-based sellingnegotiationproposal creationsales KPIsupsellingcross-sellingrevenue growth
Soft skills
communicationorganizational skillsself-motivatedproactiveteam playerrelationship managementclient advocacyanalytical skillsadaptabilitycollaboration
