Hostgator.com

Support Engineer

• Develop automations for the Support/Operations team
• Ensure uptime of support servers by keeping the team's critical automations running
• Identify operational gaps and resolve them with automations
• Represent the Support team in technical projects with other departments
• Support the implementation of AI, bots and automations in support operations
• Create reports for internal stakeholders

Junior Support Developer

Financial Planning and Analysis

• Provide support to customers using HostGator products and services via chat or email (tickets), answering questions and assisting with issues they encounter.

Level 1 Support Assistant, Finance

• Atender aos clientes que utilizam produtos e serviços da HostGator através de Chat ou E-mail (tickets)
• Prestar suporte às dúvidas e apoiar situações enfrentadas pelos clientes.

Junior Support Developer

Level 1 Support Assistant, Finance

Assistente de Suporte N1, Financeiro