Junior Support Developer

Hostgator.com

Junior Support Developer automating support operations for Bluehost group. Focus on server uptime, operational gaps, and collaboration with technical teams.

Posted 7/18/2026full-timeRemote • 🇧🇷 BrazilJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced application development skills in Python and SQL, with a strong focus on automation and operational efficiency. Proficient in server administration, AI integration, and orchestration tools to enhance support operations and ensure system reliability.

Highest-signal resume keywords

Python Application DevelopmentSQL Database ManagementLinux and Windows Server AdministrationAI Integration in Support OperationsAutomation Orchestration with n8n or Airflow

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PythonSQLLinux Server AdministrationWindows Server AdministrationWeb Programming Languages (PHP, HTML, JavaScript, CSS)AI and NLP ModelsAutomation DevelopmentOrchestration Tools (n8n, Airflow, Zapier)DevOps/SRE PracticesInformation Security Compliance

Soft Skills

Analytical Problem SolvingProactive AttitudeStrong Communication SkillsStrategic MindsetOwnership in Problem Resolution

Tools & Technologies

ZendeskZoho DeskPrometheusGrafanaELK Stack

Industry Keywords

High-Availability EnvironmentsAutomation IntegrationOperational Gaps ResolutionSupport OperationsCritical Automations

Tech Stack

Tools & technologies

AirflowGrafanaJavaScriptLinuxPHPPrometheusPythonSQL

About the role

Key responsibilities & impact

Develop automations for the Support/Operations team
Ensure uptime of support servers by keeping the team's critical automations running
Identify operational gaps and resolve them with automations
Represent the Support team in technical projects with other departments
Support the implementation of AI, bots and automations in support operations
Create reports for internal stakeholders

Requirements

What you’ll need

Analytical profile with the ability to turn problems into solutions
Proactive attitude and ownership in problem resolution
Strong communication skills to work with different teams and stakeholders
Strategic mindset, understanding the entire operation
Knowledge of Linux and Windows server administration
Advanced knowledge in developing applications with Python
Advanced SQL knowledge
Familiarity with AI and relevant terms (LLM, function calling, RAG, fine-tuning, and vector databases)
Familiarity with orchestrators for automation development
Knowledge of Help Desk systems (Zendesk or Zoho Desk), with a focus on automation integration
Intermediate knowledge of web programming languages (PHP, HTML, JavaScript, CSS)
Hands-on experience with Artificial Intelligence applied to support operations (NLP models, ticket analysis, automated classification, etc.)
Experience in advanced orchestration with tools such as n8n, Airflow or Zapier
Previous experience in high-availability (HA) environments, focusing on uptime and reliability of critical automations
Basic knowledge of DevOps/SRE, including CI/CD, monitoring and logging (Prometheus, Grafana, ELK stack, etc.)
Knowledge of information security applied to automations, ensuring compliance and protection of sensitive data
Intermediate to Advanced English

Benefits

Comp & perks

Monthly home office allowance of R$180.00
Additional allowance to purchase office equipment
Meal voucher or food voucher worth R$44.55 per working day
Health and dental insurance with no co-pay for the employee
Wellness programs: partnership with Wellhub and telemedicine program
Partnership with pet health insurance plan
Life insurance
Free website hosting
Annual merit and promotion cycle