Horizontal Digital

Project Manager

• Project Intake & Estimation: Partner with internal subject matter experts (SMEs) to define client requests and determine estimates to complete the work.
• Project Delivery: Support the project management team on one or more client engagements.
• Project Planning: Create and manage a detailed project plan based on the delivery methodology/framework chosen.
• Budget Management: Proactively manage your project budgets to ensure the work can be accomplished within the approved budget.
• Risk Management: Proactively identify project risks and support delivery leads in building mitigation plans.
• Client Partnership: Support the client partner and delivery leads team on assigned programs to foster client relationships.
• Scope Management: Understand the scope of work being delivered and manage it consistently.
• Team Leadership: Lead a team of global cross-functional Horizontal designers, strategists, technologists, etc.
• Practice Involvement: Actively participate in initiatives that improve the Horizontal Delivery team.

Associate Project Manager

Copywriter

• Write clear, concise, accurate, and well-organized website copy for a healthcare brand, ensuring clinical accuracy with a distinct, approachable, and professional brand voice.
• Merge existing content with updated voice and tone needs. Content areas may include cardiology, oncology, family medicine, mental health, orthopedics, pharmacy, insurance, patient care, and more.
• Understand the client’s business and align it across website copy.
• Support content work with a clear point of view that supports business objectives while giving users the information they need.
• Pivot effortlessly based on evolving requirements, timelines and feedback – offering thoughtful solutions along the way.
• Translate briefs, brainstorm inputs, and research into content that engages, educates, builds authority, and drives action.
• Confidently present work to internal teams.
• Build collaborative relationships with internal partners.
• Deliver work efficiently and on time, within budget.

Copywriter – Contract

• Independently lead one large, complex project in a full-time capacity or multiple mid-size complex projects simultaneously comprised of cross-functional Horizontal team members.
• Consult on delivery strategies to ensure success, including frameworks, tools, processes, etc. Drive agile and product delivery methods wherever possible.
• Create and manage detailed project plans based on the delivery methodology/framework chosen, project scope, constraints, risks, and dependencies.
• Proactively manage your project budgets to ensure the work we’re planning to deliver can be accomplished within the approved budget.
• Proactively identify project risks and build mitigation plans in an ongoing RAID log.
• Be the primary point of contact for clients in delivery to not only deliver consistent status, communicate risks, and manage deliverables – but also to build strong client relationships and be seen as a delivery leader and consultant.
• Fully understand the scope of work being delivered and consult with the team and client to manage to it consistently.
• Hold expert-level knowledge of standard PM tools, including Smartsheet and Atlassian suite (Jira; Confluence).
• Lead a team of globally distributed cross-functional Horizontal designers, strategists, technologists, etc. to understand client objectives and successfully deliver solutions that achieve them.
• Actively participate in initiatives that uplevel and mature the Horizontal Delivery team.
• Mentor junior program managers and team members, fostering a culture of continuous learning and development.

Senior Project Manager

Content Marketing Manager

• Populate the content in CMS and style and format it for the clients’ websites.
• Review the webpages after the content authoring.
• Maintain best practices for nomenclature of the web pages and other content elements (Images/videos/documents etc).
• Liaise with Project Manager to ensure that the content is received from the client in the required format and in time.
• Carry out content audit and pro-actively raise concerns with the PM to ensure smooth and timely delivery.
• Work collaboratively with other Content specialists on the project.
• Creating the Content Entry Manuals for clients
• Occasionally conduct training sessions for the clients on Sitecore
• Carry out peer reviews.

Sitecore Content Author – 1 Month Contract

Manager

• Serve as the delivery lead over our Healthcare portfolio, in partnership with a Client Partner, Technology Director, and Strategist.
• Serve as Program Manager for one large program or multiple small programs that require multiple contributing project managers.
• Consult on delivery strategies to ensure success, including frameworks, tools, processes, etc.
• Oversee and/or create and manage detailed project plans based on the delivery methodology/framework chosen, project scope, constraints, risks, and dependencies.
• Proactively manage your program/project budgets to ensure the work we’re planning to deliver can be accomplished within the approved budget.
• Proactively identify and mitigate project risks before they become issues.
• Be the primary point of contact for clients in delivery to deliver consistent status, communicate risks, and manage deliverables.
• Fully understand the scope of work being delivered and consult with the team and client to manage to it consistently.
• Support Client Partner and Business Development teams to estimate, pitch, and scope work to new clients.
• Hold expert-level knowledge of standard PM tools, including Smartsheet and Atlassian suite (Jira; Confluence).
• Lead a team of globally distributed cross-functional Horizontal designers, strategists, technologists, etc.
• Actively participate in initiatives that uplevel and mature the Horizontal Delivery team.
• Mentor junior program managers and team members, fostering a culture of continuous learning and development.

Senior Principal Delivery Manager

• Serve as the delivery lead over Healthcare portfolio.
• Serve as Program Manager for one large program or multiple small programs.
• Consult on delivery strategies and drive agile delivery methods.
• Oversee project plans, budgets, and risk management.
• Build strong client relationships.

Content Writer

• Write clear, compelling copy for websites, journeys, campaigns and experiences across B2C and B2B sectors.
• Adapt tone and messaging to suit different industries (e.g. finance, travel, retail) and sensitivities (e.g. regulated content).
• Craft copy for CTAs, headlines, page narratives, microcopy, error states and everything in between.
• Write for different funnel stages, from awareness to action to retention, across omni-channel experiences.
• Interpret content strategy, brand guidelines and audience insights into distinctive, effective voice and messaging frameworks.
• Contribute to content models and templates that support component-based publishing in CMS platforms.
• Translate structured content fields into natural, persuasive copy, fit for both machine and human readability.
• Write with an understanding of modular content models, structured data and tagging for reuse and personalisation.
• Align content to Sitecore and Content Hub capabilities (e.g. components, assets, content types).
• Contribute to content migration, QA and authoring for digital builds.
• Craft content optimised for search, considering keyword strategy, E-E-A-T principles, and natural language search.
• Help write metadata, structured snippets and SEO-aligned headlines and intros.
• Consider voice search, generative search and AI-powered content discovery.
• Work in lockstep with UX, Strategy, Tech and Design teams to deliver joined-up experiences.
• Participate in user journey mapping and content planning sessions.
• Collaborate with translation and localisation teams to support multilingual delivery.

Content Writer – 3 Month Contract

Content Manager

• Shape and lead enterprise-wide content strategies that support business goals and user needs
• Build governance frameworks to ensure quality, consistency, and accountability
• Define KPIs to measure performance and drive continuous improvement
• Champion innovation in how content is created, managed, and delivered
• Lead workshops and discovery sessions with clients to help identify and define content needs, priorities, and roles
• Embed SEO thinking into content strategy - aligning structure, metadata, and messaging with search intent and discoverability goals
• Help clients navigate the shift to composable and headless content architecture
• Design workflows that make content easier to create, approve, and publish
• Set up rights and permission structures that support secure collaboration
• Develop strategies for publishing content across global platforms and channels
• Establish content lifecycle practices—from creation to archival
• Map current vs future-state content operations and help shape practical roadmaps for change
• Create scalable taxonomy structures aligned with business and customer needs
• Build metadata frameworks that power discovery and personalisation
• Define best practices for how content is stored, organised, and managed
• Support localisation through smart multi-language architecture
• Work closely with UX to ensure IA reflects real-world user journeys, not internal silos
• Use semantic modelling approaches to support more intelligent content orchestration and connected experiences
• Build structured, reusable content models that support omnichannel delivery
• Leverage modular components to reduce duplication and speed up publishing
• Design schemas that enable dynamic, personalised experiences
• Make authoring easier while optimising delivery performance
• Help shape our internal approach to structured content - including how we use Sitecore, Salesforce, and connected platforms
• Contribute to developing internal documentation and reusable content models that help our teams work more efficiently across projects
• Help our clients understand the practical realities, opportunities, and limitations of gen AI in content work
• Design thoughtful, human-aware strategies for using AI in content creation
• Create hybrid workflows that blend human creativity with machine efficiency
• Define quality, consistency, and ethical guardrails for AI content
• Build systems that allow AI to work within your content structures
• Train content authors and stakeholders on strategy, tools, and best practices
• Create documentation and guides that make content governance simple
• Work together with developers, UX teams, and marketers to bring experiences to life
• Stay ahead of industry trends and share new thinking across the team

Associate Project Manager

Copywriter – Contract

Senior Project Manager

Sitecore Content Author – 1 Month Contract

Senior Principal Delivery Manager

Senior Principal Delivery Manager

Content Writer – 3 Month Contract

Content Strategist – 3 Month Contract

Senior Project Manager