Senior Client Partner

Horizontal Digital

Client Partner overseeing client relationships that drive measurable business impact for clients at Horizontal Digital. Leading account management and fostering client satisfaction for growth opportunities.

Posted 7/8/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

Sitecore

About the role

Key responsibilities & impact

Directly lead and manage a portfolio of multiple accounts, typically $5-10M
Build advisory relationships that result in business impact and revenue growth:
- Ability to understand our client’s business challenges and guide them to appropriately using the Horizontal methodology and solutions to drive business impact.
- Ability to network within a client organization; create, own and expand the senior and executive relationships within a clients’ organization.
- Ability to conduct and create opportunities for advisory conversations through the power of industry thought leadership, application of relevant case studies and best practices, and compelling business insights.
- Own the 360-degree view of our clients (their organization, remit, reporting structure, goals, and financing).
- Lead client mapping activities — ensuring client relationships are nurtured with the ideal personnel from Horizontal.
- Foster internal curiosity with our clients’ business, experience, technology and brand goals amongst the Horizontal team.
- Lead the successful onboarding of Horizontal to client and client to Horizontal, including project kickoff and a seamless transition to delivery leadership.
- Leverage your industry expertise to guide clients through the myriad of solutions and opportunities to ensure clients have the opportunity to make confident, informed decisions.
- Oversee customer satisfaction measurement for your portfolio of accounts and guide teams through improvement strategies when applicable.
- Partial billability (25-50%) when doing hands on strategy or delivery work.
Drive organic growth and ensure account-level profitability:
- Ability to author and execute a strategic plan for each of your accounts, articulating, pursuing and landing opportunities to expand Horizontal’s footprint within the client organization.
- Ability to build stewardship with clients, acting as their strategic consultant, solidifying relationships and ensuring profitable YoY growth.
- Manage revenue closely, ensure all opportunities are accurately reflected and forecasted, and uphold annual commitments.
- Lead scope definition across multiple complex client accounts – including shaping ambiguous asks into proposals and contracts, including defendable statements of work, but with a focus on achieving mutually beneficial outcomes for client and consultancy.
- Maintain a thorough understanding of the Horizontal service offerings and partnerships to enable cross selling across capabilities and solutions — creating sustainable and diverse portfolios.
Form strong partnerships with internal Horizontal capability teams:
- Inspire and support delivery excellence while representing the client voice to ensure we are meeting client expectations and driving outcomes.
- Partner on new business efforts in order to bring your industry expertise to set up new engagements for success.
- Partner with delivery and operations to ensure forecasts are clean and accurate.
- Produce case studies with capabilities teams to highlight business value delivered to our clients.

Requirements

What you’ll need

Exemplary stakeholder management and communication skills
Proven experience in growing key and growth clients, of $5M+
Ability to define and drive strategic vision and orchestrate and create consensus around ideas, concepts to then drive outcomes.
Strong leadership and communication skills: ability to lead meetings and presentations with senior clients, as well as inspire, organize and create consensus around ideas, concepts and approaches internally.
Experience in Healthcare, Financial Services, Travel & Hospitality, Manufacturing and/or CPG vertical preferred
Industry expertise and experience for your relevant industry focus area.
Experience with Sitecore, Optimizely, Contentstack and/or other composable DXP preferred.
Strong financial acumen: skilled in forecasting and revenue management
Bachelor's degree and minimum of 10 years of experience in a digital agency, consultancy or digital product development environment.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Horizontal Digital Website LinkedIn All Job Openings 201 - 500 employees Founded 2003 ☁️ SaaS Digital Transformation
Consulting
SaaS Horizontal Digital is an experience-forward consultancy that focuses on placing people at the center of their solutions. They specialize in creating meaningful, end-to-end digital experiences through strategy, creativity, and technology. Their services include CX strategy and design, sales, service, CRM, commerce, customer data management, digital experience management, infrastructure, integrations, governance, analytics, AI, and marketing automation. Additionally, Horizontal Digital offers a Marketing Cloud Master Class and has experience in enhancing digital customer journeys for brands like Shure. The company operates globally with offices in the US, India, UK, UAE, and Malaysia. Senior Client Partner Job not on LinkedIn 🔥 14 minutes ago 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior 🤝 Client Partner Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Directly lead and manage a portfolio of multiple accounts, typically $5-10M
Build advisory relationships that result in business impact and revenue growth:
- Ability to understand our client’s business challenges and guide them to appropriately using the Horizontal methodology and solutions to drive business impact.
- Ability to network within a client organization; create, own and expand the senior and executive relationships within a clients’ organization.
- Ability to conduct and create opportunities for advisory conversations through the power of industry thought leadership, application of relevant case studies and best practices, and compelling business insights.
- Own the 360-degree view of our clients (their organization, remit, reporting structure, goals, and financing).
- Lead client mapping activities — ensuring client relationships are nurtured with the ideal personnel from Horizontal.
- Foster internal curiosity with our clients’ business, experience, technology and brand goals amongst the Horizontal team.
- Lead the successful onboarding of Horizontal to client and client to Horizontal, including project kickoff and a seamless transition to delivery leadership.
- Leverage your industry expertise to guide clients through the myriad of solutions and opportunities to ensure clients have the opportunity to make confident, informed decisions.
- Oversee customer satisfaction measurement for your portfolio of accounts and guide teams through improvement strategies when applicable.
- Partial billability (25-50%) when doing hands on strategy or delivery work.
Drive organic growth and ensure account-level profitability:
- Ability to author and execute a strategic plan for each of your accounts, articulating, pursuing and landing opportunities to expand Horizontal’s footprint within the client organization.
- Ability to build stewardship with clients, acting as their strategic consultant, solidifying relationships and ensuring profitable YoY growth.
- Manage revenue closely, ensure all opportunities are accurately reflected and forecasted, and uphold annual commitments.
- Lead scope definition across multiple complex client accounts – including shaping ambiguous asks into proposals and contracts, including defendable statements of work, but with a focus on achieving mutually beneficial outcomes for client and consultancy.
- Maintain a thorough understanding of the Horizontal service offerings and partnerships to enable cross selling across capabilities and solutions — creating sustainable and diverse portfolios.
Form strong partnerships with internal Horizontal capability teams:
- Inspire and support delivery excellence while representing the client voice to ensure we are meeting client expectations and driving outcomes.
- Partner on new business efforts in order to bring your industry expertise to set up new engagements for success.
- Partner with delivery and operations to ensure forecasts are clean and accurate.
- Produce case studies with capabilities teams to highlight business value delivered to our clients. 🎯 Requirements
Exemplary stakeholder management and communication skills
Proven experience in growing key and growth clients, of $5M+
Ability to define and drive strategic vision and orchestrate and create consensus around ideas, concepts to then drive outcomes.
Strong leadership and communication skills: ability to lead meetings and presentations with senior clients, as well as inspire, organize and create consensus around ideas, concepts and approaches internally.
Experience in Healthcare, Financial Services, Travel & Hospitality, Manufacturing and/or CPG vertical preferred
Industry expertise and experience for your relevant industry focus area.
Experience with Sitecore, Optimizely, Contentstack and/or other composable DXP preferred.
Strong financial acumen: skilled in forecasting and revenue management
Bachelor's degree and minimum of 10 years of experience in a digital agency, consultancy or digital product development environment. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Client Growth Manager 🔥 17 hours ago Task Buddie Virtual Assistance Services 11 - 50 Website LinkedIn All Job Openings Client Growth Manager responsible for connecting with potential clients and moving leads through the sales process at Task Buddie. Engaging decision-makers and nurturing leads with performance-based incentives. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🤝 Client Partner Account Partner, Enterprise Segment 🔥 19 hours ago Syndio 51 - 200 🏢 Enterprise 📋 Compliance 💸 Finance Website LinkedIn All Job Openings Account Partner managing enterprise client relationships, driving adoption of pay governance solutions at Syndio. Collaborating with CHROs and CFOs to transform compensation strategies and achieve fairness. 🇺🇸 United States – Remote 💵 $130k - $140k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🤝 Client Partner 🦅 H1B Visa Sponsor Client Success Manager 🔥 23 hours ago Cox Enterprises 10,000+ employees 🏢 Enterprise 📡 Telecommunications 🚗 Transport Website LinkedIn All Job Openings Territory Sales Manager/Client Success Manager for Cox Automotive managing dealerships in Southern Arkansas and Louisiana. Responsible for driving subscription revenue and retention through relationship-building and data-driven insights. 🇺🇸 United States – Remote 💵 $86.3k - $129.5k / year 💰 Seed Round on 2014-12 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🤝 Client Partner 🦅 H1B Visa Sponsor Client Partner 🕒 Yesterday Incubeta 501 - 1000 ☁️ SaaS Website LinkedIn All Job Openings Client Partner managing client accounts for Incubeta, an AI-powered marketing agency. Building long-term partnerships and leading cross-functional teams to drive client success. 🇺🇸 United States – Remote 💵 $140k - $150k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🤝 Client Partner Client Manager, Consultant 🕒 Yesterday The Standard 1001 - 5000 💸 Finance 👥 HR Tech Website LinkedIn All Job Openings Client Manager Consultant supporting brokers and clients throughout the service lifecycle in financial services. Fostering relationships, problem-solving, and managing inquiries in a dynamic environment. 🇺🇸 United States – Remote 💵 $49.3k - $72.3k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🤝 Client Partner View More Client Partner Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Revenue ForecastingAccount ManagementProposal DevelopmentClient MappingBusiness Impact Analysis

Soft Skills

LeadershipCommunicationOrganizational SkillsConsensus BuildingAdvisory Skills

Certifications

Bachelor's Degree