Hopper

Technical Recruiter

• Manage end-to-end recruitment for a portfolio of diverse roles, ranging from complex technical positions (AI/ML, distributed systems, product management) to strategic senior non-technical leadership roles.
• Serve as a dedicated partner to our hiring leaders, delivering white-glove service to internal stakeholders through proactive communication and smooth process management.
• Use AI-powered sourcing platforms and advanced Boolean techniques to build a diverse pipeline of passive candidates across North America, Europe, and Latin America (LATAM).
• Use Ashby to monitor pipeline health, conversion rates, and hire quality, and regularly provide data-driven insights to hiring managers.
• Actively experiment with and implement AI tools to automate scheduling, write personalized outreach messages, and synthesize evaluations to increase operational efficiency.
• Act as a talent consultant to HTS leadership to help define job requirements, calibrate expectations, and navigate complex total compensation structures.
• Ensure every candidate — regardless of outcome — has a world-class experience that reflects Hopper's employer brand as a travel tech leader.
• Coach and refine our interview panels to increase hiring capacity while maintaining high evaluation standards during our growth phase.

Senior Technical Recruiter – Contract (10 months)

• Manage the end-to-end recruitment process for a diverse portfolio of roles, ranging from complex technical positions (AI/ML, Distributed Systems, Product) to strategic non-technical leadership seats.
• Act as a dedicated partner to our leadership teams, delivering high-quality, white-glove service to internal stakeholders through proactive communication and seamless process management.
• Utilize AI-powered sourcing platforms and advanced Boolean techniques to build a diverse pipeline of passive candidates across North America, Europe, and LATAM.
• Use Ashby to track pipeline health, conversion rates, and quality of hire, providing regular data-backed insights to hiring managers.
• Actively experiment with and implement AI tools to automate scheduling, draft personalized outreach, and summarize assessments to increase operational efficiency.
• Act as a talent consultant to HTS leadership, helping them define requirements, calibrate expectations, and navigate complex global compensation landscapes.
• Ensure every candidate—regardless of the outcome—has a world-class experience that reflects Hopper’s brand as a leader in travel tech.
• Mentor and groom our interviewer panels to increase capacity and maintain high evaluative standards as we scale.

Senior Technical Recruiter – Contract

Product Designer

• Design end-to-end web experiences, owning the full process from concept through launch
• Conduct customer interviews and usability tests, then leverage both qualitative feedback and quantitative data—tracking user behavior, analyzing metrics, and running experiments—to validate and iterate on designs
• Collaborate with product, engineering, and business stakeholders to define problems, explore solutions, and ship features
• Create simple, logical UI that makes complex workflows feel effortless
• Balance user advocacy with business goals and technical constraints
• Make smart tradeoffs between speed, learning, and competing priorities
• Lead design reviews with external partners and build strong cases for design decisions

Senior Product Designer, Commerce

Engineering Manager

• Hire, mentor, and coach a multidisciplinary squad. You’ll be responsible for building a high-trust culture where engineers are empowered to act like owners.
• Partner closely with product teams to translate "big-picture" partner needs into executable technical roadmaps. You’ll ensure we ship high-quality features while managing the unique complexities of B2B integrations and public-facing APIs.
• While you won't be coding 100% of the time, you will stay deeply technical. You’ll lead architectural reviews, help unblock complex debugging sessions, and ensure our stack remains scalable and resilient.
• Own the "run" of your team’s services. This means establishing on-call rotations, driving down technical debt strategically, and ensuring our systems meet the strict SLAs required by our enterprise corporate partners.
• Act as the primary technical point of contact for external partners. You must be able to explain complex system constraints to non-technical stakeholders and advocate for the best technical path forward. There may be some travel within North America for client meetings.

Software Engineering Manager – Commerce

Business Development Rep

• Support the management of a portfolio of airline accounts, contributing to growth strategies and execution plans
• Track partner performance, analyze results, and help identify risks and growth opportunities
• Build a strong understanding of partner business objectives and assist in developing initiatives aligned with their strategy
• Identify opportunities to improve commercial relationships and collaborate with internal teams to address them
• Help organize and participate in quarterly business reviews with airline partners
• Partner with finance teams to support forecasting and revenue tracking for airline partnerships
• Assist in developing and executing marketing initiatives and insertion orders (I/Os) with airline partners in support of growth goals
• Support contract negotiations, renewals, and amendments in collaboration with senior team members
• Act as a liaison between airline partners and internal teams to ensure smooth operational execution and a strong traveler experience
• Develop a working knowledge of the global travel market, with a focus on airline industry dynamics.

Senior Business Development Manager, Flights

Technical Account Manager

• Serve as the primary technical point of contact for multiple B2B partners, each with unique needs, priorities, and communication channels.
• Translate partner inquiries into structured, actionable requests with complete context.
• Provide clear updates, timelines, and expectations, ensuring partners feel supported and aligned.
• Assess and validate reported issues before escalating to engineering, including reproduction steps, logs, context, severity assessment, and relevant data insights.
• Investigate technical or data-centric questions using internal tools, dashboards, and SQL; identify whether issues stem from configuration, supply content, product behavior, data quality, or true system defects.
• Manage and prioritize requests across multiple partners simultaneously, balancing urgency, impact, and engineering bandwidth.
• Improve intake workflows, templates, and triage mechanisms to create consistency across partners.
• Collaborate with product, engineering, supply, and Customer Experience teams to refine escalation paths, service expectations, and communication standards.
• Contribute to playbooks, documentation, and partner-facing resources to strengthen transparency and scale operational excellence.
• Coordinate with a wide and diverse set of stakeholders, including product managers, engineers, supply specialists, Customer Experience teams, and external partner teams.
• Maintain clear follow-through, alignment, and ownership across parallel workstreams.
• Advocate for partner needs while helping internal teams maintain focus and momentum.

Technical Account Manager – LATAM Core

Frontend Engineer

• Design & Build at Scale: Architect and review code for world-class, multi-tenant travel portals that balance reusable white-label foundations with partner-specific customizations.
• Autonomous Execution: Lead initiatives from concept to deployment. Our group operates with a low-meeting culture, emphasizing deep work, strong alignment, and asynchronous decision-making to maximize engineering velocity.
• Product Innovation: Collaborate side-by-side with Product Managers and Designers to explore engineering improvements that enhance the user experience and drive partner growth.
• Cross-Functional Impact: Work seamlessly across Hopper’s ecosystem—integrating with our Scala-based fintech services and GCP infrastructure to bring sophisticated travel features to market.

Senior Front-end Engineer – LATAM Core

• Serve as the primary technical point of contact for multiple B2B partners.
• Translate partner inquiries into structured, actionable requests with complete context.
• Provide clear updates, timelines, and expectations to partners.
• Assess and validate reported issues before escalating to engineering.
• Investigate technical or data-centric questions using internal tools, dashboards, and SQL.
• Improve intake workflows, templates, and triage mechanisms for consistency across partners.
• Coordinate with a diverse set of stakeholders including product managers and engineers.
• Advocate for partner needs while helping internal teams maintain focus and momentum.

• Serve as the primary technical point of contact for multiple B2B partners.
• Translate partner inquiries into structured, actionable requests with complete context.
• Provide clear updates, timelines, and expectations.
• Assess and validate reported issues before escalating to engineering.
• Investigate technical or data-centric questions.
• Manage and prioritize requests across multiple partners simultaneously.
• Improve intake workflows, templates, and triage mechanisms.
• Coordinate with a wide and diverse set of stakeholders.

• Serve as the primary technical point of contact for multiple B2B partners
• Translate partner inquiries into structured, actionable requests
• Provide clear updates, timelines, and expectations
• Assess and validate reported issues before escalating to engineering
• Manage and prioritize requests across multiple partners simultaneously
• Improve intake workflows, templates, and triage mechanisms
• Collaborate with product, engineering, supply, and Customer Experience teams

Backend Engineer

• Design, build and operate a public API
• Operate autonomously but work closely with your fellow engineers as well as designer/PM to ensure high alignment
• Explore engineering improvements for the team and the product
• Collaborate cross-functionally with the product team, other Hopper teams and external partner teams
• Our group operates with very few meetings and emphasizes strong alignment and asynchronous decision making.

Hopper

Senior Technical Recruiter – Contract (10 months)

Senior Technical Recruiter – Contract

Senior Product Designer, Commerce

Software Engineering Manager – Commerce

Senior Business Development Manager, Flights

Technical Account Manager – LATAM Core

Senior Front-end Engineer – LATAM Core

Technical Account Manager – LATAM Core

Technical Account Manager – LATAM Core

Technical Account Manager – LATAM Core

Senior Front-end Engineer – LATAM Core

Senior Front-end Engineer – LATAM Core

Senior Front-end Engineer – LATAM Core

Senior Backend Engineer – API

Senior Backend Engineer – API