Hopper

Product Manager

• Manage a product roadmap across several different business objectives and distribution channels, ensuring that we are executing against the highest impact items at any given time, and delivering things on time.
• Figure out how to leverage AI to improve our customer experience and internal processes to execute our implementation pipeline successfully.
• Work closely with external partners on new and existing implementations; earn and maintain trust by building good relationships.
• Work closely with internal stakeholders to understand feature gaps and solution around them; earn and maintain trust by building good relationships.
• Rapidly test sound hypotheses through new merchandising experiments at different points in the customer journey to increase revenue
• Use data to identify user behavior and purchase patterns, which directly lead to hypotheses around opportunities that can be measurably validated/invalidated through simple experiments
• Launch new partnerships, end to end: from sales pitch to design to development to customer service to optimization. This person will launch things from the ground up and grow them into mature products.
• Work with customer service to understand and identify customer problem trends
• Work with back-end and front-end engineers, designers, legal, and many other stakeholders to launch innovative features quickly and bug-free
• Learn and use a diverse set of analytics and AI tools

Senior Product Manager – Disruption, Core & Commerce

Frontend Engineer

• Work with a group of top-tier engineers in a low-process environment powered by trust and autonomy
• Drive decisions and consensus asynchronously with thoughtful documentation
• Ship fast. Learn fast. Repeat. Build new features from top to bottom, from UX to database
• Architect scalable front-end solutions that allow us to efficiently launch new portals.
• Work directly with PMs and business partners to help define and refine our roadmap. Your voice matters.
• Collaborate cross-functionally with a diverse group of people, giving and receiving feedback for growth

Senior Front-end Engineer – HTS Stays & Packages

• Work with a group of high-caliber engineers.
• Drive decisions and build consensus asynchronously.
• Deliver quickly. Learn quickly. Repeat.
• Design scalable front-end solutions.
• Work directly with product managers and business partners.
• Collaborate cross-functionally with a diverse team.

Senior Developer, Front-end / Full-Stack

• Work with a group of top-tier engineers in a low-process environment powered by trust and autonomy.
• Drive decisions and consensus asynchronously with thoughtful documentation.
• Ship fast. Learn fast. Repeat. Build new features from top to bottom, from UX to database.
• Architect scalable front-end solutions that allow us to efficiently launch new portals.
• Work directly with PMs and business partners to help define and refine our roadmap. Your voice matters.
• Collaborate cross-functionally with a diverse group of people, giving and receiving feedback for growth.

Operations

• Identify and size new monetization and growth opportunities across HTS Media
• Design lightweight experiments and pilots to validate impact
• Build analytical models, dashboards, and narratives to support decisions
• Partner closely with Product, Engineering, Sales, and Ops to drive execution
• Translate ambiguous problem spaces into clear plans and measurable outcomes
• Operate independently with minimal oversight in a high‑ambiguity environment

Senior Strategy & Operations Manager

Product Designer

• Design end-to-end web experiences, owning the full process from concept through launch
• Conduct customer interviews and usability tests, then leverage both qualitative feedback and quantitative data—tracking customer behavior, analyzing metrics, and running experiments—to validate and iterate on designs
• Collaborate with product, engineering, and business stakeholders to define problems, explore solutions, and ship features
• Create simple, logical experiences that make complex workflows feel effortless
• Balance customer needs with business goals and technical constraints
• Make smart tradeoffs between speed, learning, and competing priorities
• Lead design reviews with external partners and build strong cases for design decisions

Senior Product Designer – Fintech

Customer Support

• Liaise with internal and external stakeholders to collect functional and technical requirements
• Design and own all client and agent facing interaction tools including (but not limited to): CRMs, Cloud based telephony, chat and email platforms, AI-based virtual assistants, translation software, Knowledge Bases
• Design and own automations for all internal agent-facing tools (CRM, custom-built apps, communication platforms and servicing data)
• Responsible for the upkeep and maintenance of all tools including during emergencies
• Optimize agent workflows based on new HTS products/initiatives and available tools
• QA new automations thoroughly and proactively in order to prevent mistakes and avoid problems during and after feature roll out
• Respond to Systems Service desk requests timely and proactively
• Collaborate with internal teams and external vendors to troubleshoot technical issues
• Partner closely with key stakeholders to recommend and pilot 3rd party and in-house tools to enhance the experience of both customers and agents
• Keep informed on internal and external changes that impact users and agents on a regular basis, to ensure that automations are optimal and up-to-date

Systems Enablement Manager, Customer Service

Designer

• End-to-end web experience design: Own the full process from initial concept through launch.
• Research and validation: Conduct customer interviews and usability tests, and leverage qualitative and quantitative data (behavioral tracking, metrics analysis, and A/B testing) to validate and iterate on designs.
• Cross-functional collaboration: Define problems and explore solutions with product, engineering, and business teams.
• Simplifying complexity: Design clear, logical interfaces that make complex workflows feel intuitive.
• Strategic trade-offs: Balance user needs with business goals and technical constraints; make smart compromises between speed, learning, and competing priorities.
• Presentation and influence: Lead design reviews with external partners and confidently defend your design decisions.

Account Executive

• Own and grow a portfolio of enterprise and mid-market advertisers, driving new revenue and long-term partnerships
• Lead full-cycle sales efforts, including prospecting, strategic pitching, negotiation, and close
• Develop multi-quarter and annual media partnerships, including custom sponsorships and data-driven solutions
• Serve as the primary senior point of contact for key advertiser relationships
• Collaborate closely with Account Management, Analytics, Product, and Leadership teams to deliver strong campaign performance and retention
• Identify and execute upsell and cross-sell opportunities across Hopper’s advertising product suite
• Influence product roadmap and go-to-market strategy by sharing advertiser feedback and market insights
• Maintain accurate pipeline forecasting and CRM discipline, with a strong command of deal strategy and timing

Senior Product Manager – Disruption, Core & Commerce

Senior Product Manager – Disruption, Core & Commerce

Senior Front-end Engineer – HTS Stays & Packages

Senior Developer, Front-end / Full-Stack

Senior Front-end Engineer – HTS Stays & Packages

Senior Front-end Engineer – HTS Stays & Packages

Senior Front-end Engineer – HTS Stays & Packages

Senior Front-end Engineer – HTS Stays & Packages

Senior Front-end Engineer – HTS Stays & Packages

Senior Strategy & Operations Manager

Senior Product Designer – Fintech

Systems Enablement Manager, Customer Service

Senior Product Designer – Fintech

Senior Product Designer – Fintech

Senior Account Executive – HTS Media