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Hopper

Partner Success Consultant – Commerce

Hopper

Partner Success Consultant driving growth and engagement in B2B travel commerce with strategic consulting. Collaborating with senior partners to optimize platform and enhance performance.

Posted 6/29/2026full-timeRemote • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $250,000 - $300,000 per yearWebsite

About the role

Key responsibilities & impact
  • Develop and execute growth strategies that drive revenue, conversion, and engagement across travel products — covering loyalty, pricing, merchandising, and marketing best practices.
  • Lead executive business reviews with C-level and senior stakeholders, translating partner goals into clear roadmaps and measurable outcomes.
  • Serve as the primary strategic point of contact for your partner portfolio, building trusted relationships with leadership teams and ensuring alignment on priorities and performance.
  • Identify performance gaps and opportunities using platform data, then design and champion initiatives that move the needle.
  • Translate partner business needs into scalable product capabilities, working closely with internal product and engineering teams to prioritize and influence the roadmap.
  • Deliver data-driven insights and recommendations that inform partner decision-making at the executive level.
  • Collaborate onsite with partner teams where needed to drive strategy alignment, execution, and results.
  • Onboard new partners onto the HTS Commerce platform, ensuring a smooth transition and fast time-to-value.
  • Monitor partner health metrics and proactively flag risks, escalating and resolving issues before they impact performance.
  • Codify best practices, playbooks, and frameworks that can be scaled across the global partner network.

Requirements

What you’ll need
  • Experience in a consulting, strategic partnerships, or partner success role within technology, travel, or e-commerce.
  • Proven ability to engage and influence senior and C-level leadership to drive measurable business outcomes.
  • Strong analytical skills and the ability to translate complex data into clear strategy and actionable recommendations.
  • Excellent communication skills and executive presence — comfortable leading high-stakes conversations with confidence.
  • A strategic mindset paired with a bias for execution and the adaptability to thrive in fast-moving environments.
  • Experience in travel, e-commerce, or SaaS is a strong asset.

Benefits

Comp & perks
  • Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
  • Unlimited PTO.
  • Carrot Cash travel stipend.
  • Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
  • Please ask us about our very generous parental leave, much above industry standards!.
  • Entrepreneurial culture where pushing limits and taking risks is everyday business.
  • Open communication with management and company leadership.
  • Small, dynamic teams = massive impact.
  • 100% employer paid Medical, Dental and Vision coverage for employees.
  • Access to Disability & Life insurance.
  • Health Reimbursement Account (HRA).
  • DCA/ FSA and access to 401k plan.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Revenue Growth StrategiesPerformance Gap AnalysisData-Driven RecommendationsProduct Capability TranslationBusiness Review Leadership
Soft Skills
Excellent CommunicationExecutive PresenceStrategic MindsetAdaptabilityRelationship Building