Hopper

Account Manager

Hopper

full-time

Posted on:

Location Type: Remote

Location: Massachusetts • New York • United States

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Salary

💰 $180,000 - $220,000 per year

About the role

  • Act as the primary day-to-day point of contact and build strong, trusted relationships with advertisers
  • Manage end-to-end campaign execution, including onboarding, setup, optimization, and reporting
  • Monitor performance and proactively recommend optimizations to improve outcomes
  • Deliver clear, compelling insights and post-campaign reporting tied to advertiser KPIs
  • Identify upsell and renewal opportunities based on performance, seasonality, and advertiser goals
  • Partner with Account Executives to support renewals, expansions, and strategic planning
  • Coordinate cross-functionally with Analytics, Product, and Ad Operations to ensure campaign success
  • Build strong, trusted relationships with advertisers

Requirements

  • 3-5+ years of experience in digital advertising, account management, client success, or media operations
  • Strong understanding of digital performance metrics and campaign optimization
  • Experience managing multiple advertiser accounts and priorities simultaneously
  • Comfortable working with data and turning insights into clear client recommendations
  • Strong communication, organization, and project management skills
  • Collaborative mindset and ability to thrive in a fast-paced, evolving environment
  • Familiarity with commerce-driven media platforms (Bonus Points)
  • Experience working with agencies or supporting enterprise advertisers (Bonus Points)
  • Familiarity with CRM systems and campaign management tools (Bonus Points)
Benefits
  • Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
  • Unlimited PTO.
  • Carrot Cash travel stipend.
  • Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
  • Please ask us about our very generous parental leave, much above industry standards!.
  • Entrepreneurial culture where pushing limits and taking risks is everyday business.
  • Open communication with management and company leadership.
  • Small, dynamic teams = massive impact.
  • 100% employer paid Medical, Dental and Vision coverage for employees.
  • Access to Disability & Life insurance.
  • Health Reimbursement Account (HRA).
  • DCA/ FSA and access to 401k plan.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital advertisingaccount managementclient successmedia operationscampaign optimizationdigital performance metricsdata analysisproject management
Soft Skills
communicationorganizationcollaborationrelationship buildingstrategic planningadaptabilityinsight delivery