Assist other technicians with repair and maintenance activities
Complete work orders, logs, records, and reports using written and computer-based systems
Diagnose mechanical and electrical issues using blueprints, schematics, and diagnostic tools (e.g., multimeter, laptop)
Operate material handling equipment, battery equipment, moving machinery, and other powered equipment
Utilize TCP/IP as a troubleshooting and setup tool
Perform preventive maintenance and repairs on distribution center equipment, including:
- Material handling and conveyor systems
- Pneumatic and hydraulic systems
- Dock equipment
- Electrical and electronic systems
Troubleshoot and repair complex electrical and electronic systems, including:
- PLCs
- Networks and PC-based logic controls
- External I/O devices
Assist with development of technical documentation, training materials, and troubleshooting guides
Document customer support issues and resolutions in CMMS and dashboard databases
Collaborate with Customer Service and other internal teams to resolve issues efficiently
Follow up to ensure issues are fully resolved and customer expectations are met
Participate in cleaning conveyor systems and parts cages as required
Maintain inventory of company-issued tools
Complete required documentation accurately and on time
Adhere to all company standards, operating procedures, and safety requirements
Perform additional duties as assigned
Ability to work at heights using appropriate fall protection PPE

Requirements

A minimum of 1 year of experience in electrical and mechanical troubleshooting
High school diploma or equivalent
Technical degree or certificate
Industrial or manufacturing environment experience
Conveyor and material handling system troubleshooting experience
Technical installation or automation experience
Customer-facing service experience
Strong written and verbal communication skills
Ability to follow instructions, identify issues, and work independently

Benefits

employer-subsidized Medical, Dental, Vision, and Life Insurance
Short-Term and Long-Term Disability
401(k) match
Flexible Spending Accounts
Health Savings Accounts
EAP
Educational Assistance
Parental Leave
Paid Time Off (for vacation, personal business, sick time, and parental leave)
12 Paid Holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

electrical troubleshootingmechanical troubleshootingpreventive maintenancediagnostic toolsPLC programmingnetwork troubleshootingmaterial handling systemsconveyor systemspneumatic systemshydraulic systems

Soft Skills

communication skillsproblem-solvingindependencecollaborationcustomer serviceattention to detailtime managementability to follow instructionsadaptabilityorganizational skills

Certifications

technical degreetechnical certificate