Honeywell

Field Service Engineer II

Honeywell

full-time

Posted on:

Location Type: Hybrid

Location: Machelen • Belgium

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About the role

  • Install, commission and validate Honeywell systems and solutions in accordance with procedures, quality standards and contractual requirements.
  • Perform preventive and corrective maintenance on complex equipment and systems.
  • Diagnose advanced technical faults and ensure their resolution in compliance with SLAs.
  • Conduct root cause analyses (RCA) and recommend sustainable corrective actions.
  • Accurately document all interventions in Honeywell tools (service reports, equipment history, system updates).
  • Act as the primary technical point of contact for the customer on site.
  • Develop and maintain a long-term trusted relationship with customers, representing Honeywell’s brand and values.
  • Communicate clearly and professionally about interventions, technical recommendations and upcoming actions.
  • Manage customer expectations, including during incidents, escalations or operational constraints.
  • Actively contribute to customer satisfaction metrics (CSAT, service quality, retention).

Requirements

  • Strong skills in electromechanics, automation, electronics, instrumentation or industrial/building systems.
  • Ability to read and interpret electrical schematics, P&IDs, technical documentation and specialized software.
  • Proficiency with diagnostic tools, work management systems and Honeywell digital tools.
  • Strong customer orientation and service mindset.
  • Excellent communication skills and ability to manage customer relationships.
  • Administrative rigor and attention to detail, particularly for T&M and RQB tracking.
  • Autonomy, analytical thinking and effective prioritization skills.
  • Ability to work under pressure and manage sensitive customer situations.
  • Technical degree (Bachelor or equivalent) in electromechanics, electronics, automation or a related field.
  • Minimum 3–5 years’ experience in a field service role, ideally in an industrial or B2B environment.
  • Proven experience interacting with customers and managing T&M activities / service quotations.
  • Valid driving license.
  • Availability for regular travel and on-call duties if required.
  • Fluent in French; technical English required for Honeywell’s international environment.
Benefits
  • Competitive salary commensurate with experience, company car with fuel card and a mobile phone (also for personal use).
  • Full-time position (40 hours) with 32 days of leave (20 statutory days + 12 ADV).
  • Financial support program including a pension plan.
  • Meal vouchers and eco-vouchers; Benefits@work: online shopping platform with additional employee perks.
  • A culture that promotes inclusion, diversity and innovation.
  • Market-specific training and ongoing personal development.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
electromechanicsautomationelectronicsinstrumentationdiagnostic toolsreading electrical schematicsP&IDstechnical documentationHoneywell digital toolspreventive maintenance
Soft Skills
customer orientationservice mindsetcommunication skillsrelationship managementattention to detailanalytical thinkingeffective prioritizationautonomyability to work under pressuremanaging sensitive situations
Certifications
technical degreevalid driving license