Managed Services Technical Consultant – BMS
Honeywell
full-time
Posted on:
Location Type: Hybrid
Location: Bracknell • United Kingdom
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Tech Stack
About the role
- Provide remote technical assistance to global multibrand contracted customers while understanding their operational, performance, energy, and compliance challenges in BMS, HVAC, and Fire systems.
- Develop scalable Managed Services solutions by translating customer requirements into clearly defined technical scopes, including offerings like remote monitoring and alarm triage, remote engineering support, and energy optimization services.
- Lead technical solution development during pre-sales, producing high-quality Statements of Work (SOWs) and proposal content while supporting Sales teams with solution architecture, KPIs, and SLAs.
- Present technical solutions confidently to customers during workshops and bid clarifications, ensuring effective communication of value-based offerings.
- Facilitate smooth transition from Sales to Delivery, working with Services and Cyber & ICT teams for service activation and addressing installed-base opportunities.
- Contribute to the creation of tiered, repeatable, and productized Managed Services offerings while supporting service renewals and new project initiatives.
Requirements
- Degree in Engineering (Electrical, Mechanical, Controls, Building Automation) or equivalent experience, with over 5 years in BMS, Building Automation, HVAC, or Fire systems.
- Strong working knowledge of Building Management Systems, controls architectures, remote connectivity, data flows, and cybersecurity fundamentals.
- Proven experience in technical sales, solution consulting, or managed services, along with hands-on knowledge of BMS platforms (e.g., EBI, Niagara/Tridium).
- Effective verbal and written communication skills, with a flexible approach to teamwork and strong interpersonal abilities.
- Experience supporting bids, tenders, and enterprise-level proposals, with an understanding of energy optimization and plant performance improvement.
- Customer service experience, preferably with experience in Knowledge Management and Call Center Management; Bachelor's degree in a related discipline is preferred.
Benefits
- We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Building Management SystemsHVACFire systemsEnergy optimizationTechnical salesSolution consultingManaged servicesControls architecturesRemote connectivityCybersecurity fundamentals
Soft Skills
Effective communicationTeamworkInterpersonal abilitiesFlexibility
Certifications
Degree in Engineering