Salary
💰 $150,000 - $200,000 per year
About the role
- Own core journeys end-to-end: onboarding, evaluation/intake, image capture, asynchronous consults, lab flows, prescription and fulfillment, payments/subscription, refills/adherence, and results/education.
- Simplify complexity: translate insurance, pricing, and regulatory constraints (consents, Rx-only flows) into clear steps and plain language.
- Build a cohesive design system: foundations, components, accessibility, motion; scale across web, app, and care ops tools.
- Prototype fast, validate smarter: Figma prototypes, moderated/unmoderated tests, event instrumentation, and A/B tests to learn quickly.
- Partner deeply: work with Clinical, Care Ops, Growth, and Engineering to ship on schedule and measure outcomes.
- Champion quality: sweat microcopy, states, and edge cases; make “hard things obvious” without losing warmth or brand.
- Build the function: establish rituals (critiques, research cadence, metrics reviews) and mentor contractors as we scale.
Requirements
- 6+ years in product design with shipped consumer UX/UI; experience in healthcare or other regulated, workflow-heavy domains strongly preferred.
- Portfolio that shows systems thinking and crisp execution: you’ve simplified multi-step flows into intuitive UI and moved key metrics.
- Strong product instincts for consumer health or subscription funnels: onboarding, paywalls, lifecycle, and engagement loops.
- Proficiency in Figma (components, variants, auto-layout), prototyping (high-fidelity clickthroughs), and usability testing.
- Comfort with data and research: define success metrics, run scrappy studies, collaborate on event schemas, and iterate quickly.
- Accessibility fluency (WCAG), content design chops, and strong visual craft.
- Low-ego collaborator who can alternate between IC execution and strategic thinking.
- Comfortable using and adapting across different tools (design, data, testing) — versatility and speed are key in our environment.
- Experience with or openness to AI tools and workflows; ideally someone who can experiment rapidly and use new technology to accelerate design work.
- meaningful equity
- flexible PTO
- great medical/vision/dental
- 401k w/ match
- One Medical
- MacBook + stipend
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product designUX/UI designsystems thinkingprototypingusability testingaccessibilitycontent designdata analysisevent instrumentationA/B testing
Soft skills
collaborationstrategic thinkingmentorshipcommunicationproblem-solvingadaptabilityattention to detailcreativityuser empathyversatility