Honeydew Health

QA Engineer

• Conduct regular audits of clinical documentation (e.g., intake assessments, treatment plans, progress notes, discharge summaries)
• Ensure documentation meets internal clinical standards, payer requirements, and regulatory guidelines.
• Monitor adherence to evidence-based practices and Honeydew clinical protocols.
• Identify quality gaps, risks, and trends through audits and data review.
• Collaborate with clinical leadership to develop and implement corrective action plans.
• Support compliance with state, federal, and accreditation requirements (e.g., HIPAA, payer standards).
• Assist with preparation for audits, accreditation reviews, and payer reviews as needed.
• Partner with clinicians to support quality improvement through education
• Contribute to clinician training materials and quality-related education initiatives.
• Report directly to the Provider Operations Lead to track QA metrics and contribute to regular quality reports for leadership.
• Collaborate cross-functionally with Clinical Operations, Compliance, and Product teams to improve workflows and systems.
• Support the development and refinement of clinical policies, procedures, and best practices.

Clinical QA Specialist

Designer

• Design and iterate on paid media creative for channels like Meta and TikTok
• Turn creative strategy and growth briefs into focused, scroll-stopping visuals
• Create design assets beyond ads, including website and landing page graphics
• Work closely with growth, marketing, and creative teammates to refine creative
• Manage multiple projects at once
• Jump into special projects that add real value

Clinical QA Specialist

Creative Designer